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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $16.50
Work Schedule
Weekend Shifts
Benefits
Supportive team environment
Opportunity for growth within the hotel
Employee discounts (if applicable)
Job Description
Our hotel is a well-established hospitality business committed to providing exceptional guest experiences in a welcoming and professionally maintained environment. As a customer-centric organization, we pride ourselves on delivering high standards of service and maintaining an inviting atmosphere for all our guests. Our team-oriented culture fosters growth and development opportunities, allowing employees to thrive and expand their careers within the hospitality industry. We operate with a focus on professionalism, reliability, and a guest-first mindset, which sets us apart from other hotel establishments in the area.
We are currently looking for a friendly, dependable, and detail-oriented Front Desk Agen... Show More
We are currently looking for a friendly, dependable, and detail-oriented Front Desk Agen... Show More
Job Requirements
- Reliable attendance and punctuality are required
- Must be able to work evenings, weekends, and holidays as needed
Job Qualifications
- Previous hotel front desk or customer service experience preferred
- Strong communication and customer service skills
- Basic computer and cash-handling skills
- Ability to multitask and stay calm in a fast-paced environment
- A positive attitude and professional appearance
- Strong attention to detail and accuracy
- Ability to problem-solve with minimal supervision
- Team-oriented with a guest-first mindset
Job Duties
- Greet and check in guests in a professional and welcoming manner
- Accurately process check-outs, payments, authorizations, and incidentals
- Handle guest requests, questions, and concerns promptly and professionally
- Maintain accurate guest accounts using the property management system (PMS)
- Balance cash drawer and complete shift paperwork as required
- Communicate clearly with housekeeping, maintenance, management, and night audit
- Enforce hotel policies and brand standards respectfully
- Maintain a clean, organized, and professional front desk and lobby area
- Ensure a smooth transition and handoff to the night audit team
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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