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Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
term life insurance
accident insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

The Canvas Hotel Dallas is a boutique hotel known for its luxurious rooftop pool and stylish urban decor, located less than one mile from the Dallas city center. The hotel offers guest rooms featuring polished concrete floors, custom furnishings, large picture windows, 49-inch flat-screen HDTVs, and iPod docking stations, providing guests with modern comfort and convenience. Facilities include meeting rooms and banquet spaces ideal for conferences and social events, as well as a shuttle service covering destinations within a one-mile radius of the hotel. Guests can also enjoy recreational amenities such as billiards tables located in the lobby. Canvas Hotel... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • knowledge of hotel management software
  • basic computer skills including Microsoft Office
  • ability to communicate clearly and effectively
  • multitasking ability
  • problem-solving mindset

Job Qualifications

  • high school diploma or equivalent
  • experience in hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • strong interpersonal and communication skills
  • ability to multitask and prioritize in a fast-paced environment
  • excellent problem-solving abilities

Job Duties

  • greet guests warmly and provide exceptional customer service
  • manage guest check-in and check-out processes efficiently
  • handle reservations and room assignments accurately
  • respond promptly to guest inquiries and special requests
  • coordinate communication between hotel departments and guests
  • resolve guest complaints and issues with professionalism
  • maintain accurate financial and administrative records at the front desk

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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