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Job Overview
Compensation
Hourly
Range $12.75 - $16.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Supplemental Insurance
Paid Time Off
Paid training
Company culture
Job Description
Crown Hotel & Travel Management, LLC is a distinguished hospitality company known for delivering exceptional guest services and superior accommodation experiences. As a reputable entity in the hotel industry, Crown Hotel & Travel Management offers a wide range of career opportunities spanning from hotel management roles to essential front-line guest interaction positions and vital behind-the-scenes hospitality jobs. This establishment prides itself on fostering employee growth and career advancement within the hospitality sector, combining a welcoming workplace culture with comprehensive employee benefits. The company operates with a strong commitment to diversity and inclusion, ensuring all applicants receive equal consideration regardless of... Show More
Job Requirements
- Must work weekends
- Nights and weekends required 3-11pm
- High school diploma or equivalent
- Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time
- Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
- Must display very good organization and time management skills
- Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
- Must be able to regularly lift and carry up to 20 pounds without assistance
- To always maintain a high standard of personal hygiene and appearance
Job Qualifications
- High school diploma or equivalent
- Basic working knowledge of a computer including word
- Excellent communication and interpersonal skills with the ability to interact with many types of personalities
- Very good organization and time management skills
- Ability to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
- Ability to regularly lift and carry up to 20 pounds without assistance
- Maintain a high standard of personal hygiene and appearance
Job Duties
- Receiving accommodation reservations from visitors
- Taking the details of all arriving guests including payment information
- Allocating rooms to all guests
- Providing information to guests about the procedures, policies, and facilities of the hotel
- Providing the guest with the necessary tourism information
- Handling all customer concerns and queries
- Issuing receipts to the guests
- Ensuring the safety and security of all guests
- Maintain all guest reservations in accordance with credit card security requirements
- Balance and properly account for cash drawer at the desk for each shift
- Maintain all training requirements as set forth by General Manager
- Assisting guests with safety deposit box forms and keys as outlined by GM
- Wear a provided uniform and name tag at all times on the property
- Perform routine cleaning throughout the work area
- Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
- Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
- Respond to guest’s requests for immediate repairs
- Report lost-and-found items in accordance with hotel procedures
- All other assigned duties
Job Location
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