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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $17.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
The Radical Hotel Asheville is a bold, design-forward boutique hotel nestled in the vibrant River Arts District of Asheville. This unique establishment is famed for its carefully curated spaces that blend creativity, comfort, and thoughtful service to deliver an exceptional guest experience. Every corner of the hotel showcases a commitment to artistry and attention to detail, perfectly capturing the spirit of Asheville’s eclectic culture. Guests are invited to enjoy an elevated and memorable stay in an environment that feels both inviting and inspiring. The Radical Hotel is well-regarded for fostering a welcoming atmosphere that resonates with travelers seeking a distinctive... Show More
Job Requirements
- Graduation from high school or equivalent combination of education and experience
- ability to perform moderately complex mathematical calculations accurately
- ability to deal tactfully and diplomatically with internal and external customers
- effective verbal and written communication skills in English
- ability to access and input information accurately using a computer system
- hearing and visual ability to detect signs of emergency situations
- ability to stand 95% of the shift
- ability to lift up to 25 pounds
- comfortable working weekends and holidays
Job Qualifications
- High school diploma preferred
- prior hospitality experience preferred but not required
- familiarity with property management systems such as HotelKey, PEP, or OnQ is a plus
- strong communicator with excellent problem-solving skills
- ability to multitask and remain calm under pressure
- friendly, polished, and naturally guest-focused
- organized, reliable, and professional
Job Duties
- Welcome guests warmly and provide exceptional service throughout their stay
- handle check-ins, check-outs, and reservations accurately and efficiently
- respond to guest inquiries, requests, and concerns with empathy and professionalism
- provide recommendations for local dining, arts, and activities to create a personalized guest experience
- communicate effectively with housekeeping, maintenance, and management to ensure seamless service
- maintain a clean, organized, and inviting front desk and lobby area
- follow brand standards, safety protocols, and cash-handling procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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