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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Dental Insurance
Paid training
Health Insurance
Paid Time Off
Vision Insurance
Job Description
Crown Hotel & Travel Management, LLC is a distinguished hospitality company renowned for its commitment to delivering exceptional guest experiences and fostering rewarding career paths within the hotel industry. This dynamic establishment offers a range of job opportunities that cater to both front-line customer service roles and vital behind-the-scenes positions, focusing on hotel management, guest relations, and operations. As part of a growing enterprise, Crown Hotel & Travel Management, LLC emphasizes professional development, workplace culture, and employee satisfaction, making it an ideal workplace for individuals looking to build or advance their careers in hospitality.
The organization stands out for its ... Show More
The organization stands out for its ... Show More
Job Requirements
- High school diploma or equivalent
- Basic working knowledge of a computer including word
- Excellent communication and interpersonal skills
- Ability to interact with many types of personalities
- Very good organization and time management skills
- Ability to frequently kneel, reach, crawl, and twist torso as needed
- Ability to regularly lift and carry up to 20 pounds without assistance
- Maintain a high standard of personal hygiene and appearance
Job Qualifications
- High school diploma or equivalent
- Basic working knowledge of a computer including word
- Excellent communication and interpersonal skills
- Ability to interact with many types of personalities
- Very good organization and time management skills
- Ability to frequently kneel, reach, crawl, and twist torso as needed
- Ability to regularly lift and carry up to 20 pounds without assistance
- Maintain a high standard of personal hygiene and appearance
Job Duties
- Receiving accommodation reservations from visitors
- Taking the details of all arriving guests including payment information
- Allocating rooms to all guests
- Providing information to guests about the procedures, policies, and facilities of the hotel
- Providing the guest with the necessary tourism information
- Handling all customer concerns and queries
- Issuing receipts to the guests
- Ensuring the safety and security of all guests
- Maintain all guest reservations in accordance with credit card security requirements
- Balance and properly account for cash drawer at the desk for each shift
- Maintain all training requirements as set forth by General Manager
- Assisting guests with safety deposit box forms and keys as outlined by GM
- Wear a provided uniform and name tag at all times on the property
- Perform routine cleaning throughout the work area
- Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
- Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
- Respond to guest's requests for immediate repairs
- Report lost-and-found items in accordance with hotel procedures
- All other assigned duties
Job Qualifications
Experience
No experience required
Job Location
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