You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Compensation
Hourly
Range $12.50 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
flexible schedule
Job Description
The hiring establishment is a well-regarded resort known for providing exceptional guest experiences and high-quality hospitality services. This resort prides itself on creating memorable stays for guests by combining comfortable accommodations with outstanding customer service and attention to detail. Located in a desirable vacation destination, the resort attracts a wide variety of guests seeking relaxation, recreational activities, and premium amenities. The team at the resort is committed to maintaining a welcoming and professional atmosphere that enhances each visitor's experience from arrival to departure.
We are currently seeking a dedicated Front Desk Attendant to join our hospitality team. This ro... Show More
We are currently seeking a dedicated Front Desk Attendant to join our hospitality team. This ro... Show More
Job Requirements
- High school degree or equivalent
- Minimum of 1-year front desk or guest services experience at a hotel or resort
- Must have a reliable source of transportation
- Flexible schedule required
- Ability to think logically and solve problems with proven track record of prioritizing and organizing time
- Good communication skills both written and verbal
- Must be computer literate
- Must have knowledge and background in hospitality
- Ability to work under pressure to meet deadlines
- Hard working with a professional attitude
Job Qualifications
- High school degree or equivalent
- Minimum of 1-year front desk or guest services experience at a hotel or resort
- Good communication skills both written and verbal
- Must be computer literate
- Knowledge and background in hospitality
- Ability to work under pressure to meet deadlines
- Professional attitude and hardworking nature
- Ability to work under own initiative and as part of a team
- Bi-lingual candidates preferred
Job Duties
- Check in and out resort guests in a timely and professional fashion
- Process all payments according to established procedures including posting activities fees and package fees
- Welcome guests in a friendly, prompt, and professional manner
- Register guests, issue room keys, and provide information on the resort amenities and activities
- Promptly and courteously answer phones
- Up-sell rooms when possible to maximize hotel occupancy
- Accurately process all cash and credit card transactions in accordance with established procedures including posting charges, completing deposit reports, preparing deposits, and securing assigned bank
- Communicate any outstanding guest requests or issues to appropriate departments such as management, maintenance, housekeeping that may require additional monitoring or follow-up
- Respond appropriately to guest complaints
- Make appropriate service recovery gestures to ensure complete guest satisfaction
- Book or create guest reservations for individuals requested from within the resort
- Effectively communicate cancellations or changes with the reservations department
- Ensure guest personal information is updated in the system prior to printing registration forms
- Log all guest packages appropriately with full details and verify identities before handing over packages
- Ensure all mail is filed correctly
- Utilize email to communicate with other departments or when management is unavailable for follow-ups
- Place notes in reservations system regarding potential guest complaints
- Maintain front desk cleanliness and stock for the next attendant
- Perform other duties as assigned by manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All