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Job Overview

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Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $13.25 - $16.75
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Work Schedule

Weekend Shifts
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Benefits

Medical
Dental
Vision
401(k) with Company Match
Next Day Pay
flexible spending accounts
vacation
Personal Days
Holiday pay
hotel discounts
food discounts
Beverage discounts
Online Training Courses
Employee assistance program
Jury duty leave
Bereavement leave

Job Description

The Residence Inn by Marriott St. Louis O'Fallon is a distinguished hotel located in the vibrant city of O'Fallon, Missouri, near St. Louis. As part of the globally recognized Marriott brand, this establishment is dedicated to providing exceptional hospitality services to travelers from around the world. The hotel features spacious suites designed for extended stays, equipped with modern amenities to ensure guests experience comfort, convenience, and a welcoming atmosphere throughout their visit. Known for its prime location close to the airport and popular local attractions, the Residence Inn attracts a diverse clientele including business professionals, families on vacation, and solo... Show More

Job Requirements

  • Previous experience in customer-facing roles such as hospitality, retail, or food service
  • Strong interpersonal skills
  • Familiarity with computers and software systems especially reservation or property management systems
  • Strong verbal and written communication skills
  • Experience handling guest complaints or resolving conflicts
  • Ability to manage multiple tasks simultaneously
  • Familiarity with front desk operations, check-in/check-out procedures, or reservation systems
  • High school diploma or equivalent
  • Flexibility to work weekends and holidays

Job Qualifications

  • Previous experience in customer-facing roles such as hospitality, retail, or food service
  • Strong interpersonal skills
  • Familiarity with reservation or property management systems
  • Strong verbal and written communication skills
  • Experience handling guest complaints or resolving conflicts
  • Ability to manage multiple tasks simultaneously
  • Familiarity with front desk operations and check-in/check-out procedures
  • High school diploma or equivalent
  • Experience working irregular hours including evenings, weekends, or holidays

Job Duties

  • Guest check-in and check-out
  • Reservations management
  • Customer service
  • Payment processing
  • Communication hub
  • Providing information
  • Problem-solving
  • Maintaining records
  • Promoting hotel services
  • Ensuring security

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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