Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $14.50
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Work Schedule

Weekend Shifts
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Benefits

Insurance (Medical, Dental and Vision)
Supplemental Insurance
Enhanced paid time off (PTO) plan
Paid training
fantastic company culture

Job Description

Crown Hotel & Travel Management, LLC is a prominent player in the hospitality industry, offering a diverse range of career opportunities within a reputable hotel management and travel services company. Known for its commitment to quality service and guest satisfaction, Crown Hotel & Travel Management, LLC encompasses a variety of roles that cater to different functions within the hotel environment, including front-line guest interaction and vital behind-the-scenes hospitality operations. This company is dedicated to fostering professional growth and development, making it an attractive workplace for individuals seeking long-term careers in the hotel and travel sector. The work environment at Crown... Show More

Job Requirements

  • High school diploma or equivalent
  • Basic working knowledge of a computer including word processing
  • Excellent communication and interpersonal skills
  • Ability to interact with many types of personalities
  • Good organization and time management skills
  • Ability to frequently kneel, reach, crawl, and twist torso
  • Ability to regularly lift and carry up to 20 pounds without assistance
  • Maintain a high standard of personal hygiene and appearance

Job Qualifications

  • High school diploma or equivalent
  • Basic working knowledge of a computer including word processing
  • Excellent communication and interpersonal skills
  • Ability to interact with many types of personalities
  • Good organization and time management skills
  • Ability to frequently kneel, reach, crawl, and twist torso
  • Ability to regularly lift and carry up to 20 pounds without assistance
  • Maintain a high standard of personal hygiene and appearance

Job Duties

  • Receiving accommodation reservations from visitors
  • Taking the details of all arriving guests including payment information
  • Allocating rooms to all guests
  • Providing information to guests about the procedures, policies, and facilities of the hotel
  • Providing the guest with the necessary tourism information
  • Handling all customer concerns and queries
  • Issuing receipts to the guests
  • Ensuring the safety and security of all guests
  • Maintain all guest reservations in accordance with credit card security requirements
  • Balance and properly account for cash drawer at the desk for each shift
  • Maintain all training requirements as set forth by General Manager
  • Assisting guests with safety deposit box forms and keys as outlined by GM
  • Wear a provided uniform and name tag at all times on the property
  • Perform routine cleaning throughout the work area
  • Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
  • Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
  • Respond to guest’s requests for immediate repairs
  • Report lost-and-found items in accordance with hotel procedures
  • All other assigned duties

Job Qualifications

Experience

No experience required

Job Location