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Hyatt

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
supportive work environment

Job Description

Hyatt is a renowned global hospitality company recognized for delivering exceptional guest experiences through caring and attentive service. As a leader in the hotel industry, Hyatt operates a widespread network of hotels and resorts, catering to both business and leisure travelers with a commitment to excellence and personalized attention. The company fosters a supportive and enriching work environment where associates are encouraged to grow professionally and contribute to creating memorable experiences for guests. Hyatt’s culture emphasizes the importance of service, teamwork, and innovation, ensuring that every guest encounter reflects the brand's high standards and dedication to hospitality.

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Job Requirements

  • High school diploma or equivalent
  • Previous experience in hotel front desk or related hospitality role preferred
  • Strong communication skills
  • Ability to multitask and remain composed under pressure
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time

Job Duties

  • Manage guest registration process
  • Communicate hotel services and promotions
  • Respond to guest inquiries
  • Process forms of payment
  • Maintain front desk operations
  • Provide exceptional customer service
  • Engage with guests through casual conversation

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location