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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $16.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Employee Discounts
Opportunities for advancement
Professional development opportunities
Positive work environment
Job Description
Our hotel is dedicated to providing exceptional hospitality services and a welcoming environment for travelers and guests from around the world. As a well-established institution in the hospitality industry, our hotel prides itself on delivering comfort, convenience, and outstanding customer service at competitive prices. We focus on creating memorable experiences for our guests by maintaining high standards of cleanliness, offering superior amenities, and ensuring a friendly and professional staff. Whether guests are here for business or leisure, our hotel serves as a convenient and comfortable home away from home with a variety of room options, dining facilities, and other services... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication skills
- Ability to work overnight shifts including weekends and holidays
- Proficiency in computer and reservation systems
- Strong attention to detail
- Ability to multitask and handle high-volume work
- Excellent problem-solving abilities
Job Qualifications
- Previous experience as a night auditor or in a customer service role is preferred
- Strong communication and interpersonal skills
- Ability to multitask and handle a high-volume workload
- Proficiency with computer systems and software such as Microsoft Office and reservation management systems
- Excellent attention to detail and problem-solving skills
- Flexibility to work overnight shifts including weekends and holidays
Job Duties
- Manage the front desk during the overnight shift including handling guest check-ins and check-outs
- Answer phone calls and respond to online inquiries in a timely and professional manner
- Handle guest requests such as booking tours or making restaurant reservations
- Assist with check-in and check-out processes including handling payments and issuing keys
- Complete daily financial and operational tasks such as reconciling the guest ledger and completing shift reports
- Monitor and maintain inventory of supplies and equipment
- Perform light cleaning duties such as wiping down counters and restocking supplies
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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