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Job Overview
Compensation
Hourly
Range $13.75 - $17.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
Our company operates a well-established hotel that is committed to delivering exceptional hospitality services to every guest we welcome. Our mission revolves around providing memorable experiences by combining comfort, convenience, and customer satisfaction in a warm and welcoming environment. Our team is composed of passionate hospitality professionals who are dedicated to ensuring that each guest feels valued and well cared for throughout their stay. We emphasize not only the quality of our accommodations but also the attentiveness and professionalism of our staff. We strive to maintain a safe, clean, and enjoyable atmosphere for all visitors, making our hotel a preferred... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or hotel experience preferred
- Positive and upbeat personality
- Ability to maintain professional appearance and demeanor
- Ability to maintain confidentiality
- Detail-oriented and capable of multitasking
- Effective communication skills
- Basic math proficiency
- Ability to implement safety and security procedures
- Willingness to complete training in security, alcohol, health, and safety
- Ability to work collaboratively with other departments
- Basic computer operation skills including Microsoft Office
- Ability to assist in training new staff
- Flexibility to perform other duties as assigned
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel front desk or customer service preferred
- Proficient in basic math and understanding financial information
- Good communication and interpersonal skills
- Ability to multitask and solve problems effectively
- Basic knowledge of Microsoft Office suite
- Understanding of hotel products and services such as food and beverage and recreation
Job Duties
- Greet guests and perform guest registrations
- Manage and modify reservations
- Handle hotel operator and concierge duties
- Resolve guest complaints professionally and courteously
- Process guest transactions including balance reports, cash control, and deposits
- Use persuasive selling techniques to promote rooms and marketing programs
- Maintain key control and process lost and found items
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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