Food Service Operations Manager (Hopkins Dining)

Baltimore, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $48,000.00 - $84,100.00

Work Schedule

Flexible

On-call

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Employee Discounts

Gym membership

Job Description

Johns Hopkins University is a prestigious educational institution known for its commitment to academic excellence and innovation. Located at the Homewood Campus, the university boasts a vibrant community that values diversity, inclusion, and student satisfaction. Among its many services, Hopkins Dining manages multiple food service locations aimed at providing exceptional dining experiences to students, faculty, and staff. As part of its commitment to quality and operational efficiency, Hopkins Dining seeks a highly motivated and skilled Food Service Operations Manager to oversee the day-to-day activities of its dining venues on the Homewood Campus.

The Food Service Operations Manager plays a critic... Show More

Job Requirements

Associate's degree or culinary degree equivalent
minimum 3 years of food service management experience with at least 1 year in supervisory role
ServSafe and Allertrain certification required and must be obtained within three months of employment if not currently held
additional education may substitute for required experience
additional related experience may substitute for required education beyond high school diploma or equivalent

Job Qualifications

Associate's degree or culinary degree equivalent
minimum 3 years of food service management experience with at least 1 year in supervisory role
ServSafe and Allertrain certification obtained within three months of employment if not currently held
additional education may substitute for required experience
additional related experience may substitute for required education
proven ability to lead and develop a diverse team
ability to maintain organization in a changing environment
exhibits initiative, responsibility, flexibility, and leadership
able to communicate effectively with management team, students, and team members
ability to taste and evaluate food and beverage products
bachelor's degree preferred

Job Duties

Lead all daily operations at the location and provide direction for all team leaders at the location
collaborate with culinary team on culinary execution
assist in management of a team of 60 employees including team leaders and bargaining unit members
support scheduling and direction of employee workflow
build and maintain strong relationships with students, campus constituents, and dining team members
respond and assist in any service issues
ensure team members have tools necessary to complete their jobs
ensure quality standards are maintained at all times
support and communicate University initiatives
work with Marketing Team to create and execute marketing initiatives
assist Employee Labor Relations with managing bargaining unit hourly staff
ensure location's physical plant and equipment are maintained
work with facilities and real estate to ensure timely response to work orders
ensure authenticity in menus including digital signage
set high expectations for customer service and product knowledge
work with Hopkins Dining Support team for intentional collaboration
ensure cost controls are in place and adhered to
oversee completion of required location reports
ensure security, safety, and sanitation standards are achieved
employ good safety and sanitation practices
oversee control of inventories
use engagement strategies to recognize and motivate teams
promote cooperative work climate maximizing productivity and morale
interview, hire, train, and develop team members
display positive attitude towards team members
serve as mentor to department management
be on-call as essential personnel
execute flex hours including weekends for proper management and events

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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