Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Range $49,300.00 - $66,600.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Employee assistance program
Get Paid Early
Tuition Discount
Parental leave
meal plan
Employee Discounts
Job Description
SSA Group is a company specializing in enhancing the operations and revenue of cultural attractions including zoos, aquariums, museums, and similar venues across the United States. With over 50 years of industry experience, SSA Group has established itself as a leader in integrating dining, retail, admissions, and other services that enrich the guest experience and support the missions of its partners. The company places strong emphasis on pillars such as sustainability, inclusivity, and innovation to not only improve its operations but also contribute positively to the communities served by its clients. SSA Group operates with a unique family-oriented mindset, focusing... Show More
Job Requirements
- Strong interpersonal and communication skills including ability to articulate to General Manager and personnel
- Proven leadership skills with understanding of team building and development
- Exceptional problem solving and decision making skills
- Demonstrates multitasking, detail orientation, analytical, planning and leadership skills
- Ability to remain flexible in a fast-paced environment
- Team player, personable, professional, upbeat, energetic, takes initiative, uses tact and diplomacy
- Computer knowledge for basic office functions
- Physical ability to stand for extended periods and handle boxes weighing 10-35 pounds
- Ability to work varied hours including nights, weekends and holidays
Job Qualifications
- High school diploma or equivalent
- 1-2 years experience in culinary
- Proven leadership skills
- Strong interpersonal and communication skills
- Exceptional problem-solving and decision-making abilities
- Ability to remain flexible in a fast-paced environment
- Computer proficiency for basic office functions
- Team player with professional and upbeat attitude
- Knowledge of food safety practices
Job Duties
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- Ensure restaurant/location is adequately prepped and staffed for daily operation
- Oversee location kitchen duties ensuring quick service, food service, safety and quality, availability, merchandising and guest service standards are all met and excelled
- Maintain safety logs including food temperatures, rotation and waste
- Ensure proper uniform, hygiene, handwashing and glove use with staff
- Support SSAfety training on knife handling skills, ensuring proper use of knives and slicers
- Create daily prep and items lists, delegating to employees as necessary
- Actively support operation and fill holes as necessary to ensure smooth service
- Maintain checklist of routine cleaning tasks and ongoing projects or menu planning
- Assist Sous Chef in assigning associates to duties and coaching through tasks and guest interaction
- Respond efficiently to guest and client feedback reporting potential complaints to operations manager for mitigation
- Oversee personnel duties including training new employees, issuing performance reviews, managing progressive documentation with oversight, reporting attendance and hour discrepancies, and managing breaks
- Inspect equipment and perform routine maintenance and cleaning
- Communicate with Sous Chef and Food Service Operations Manager regarding daily service or quality issues
- Work with restaurant supervisors to ensure location standards
- Remain knowledgeable and supervise in accordance with all applicable laws
- Perform other tasks as necessary
- Maintain a clean, safe, and organized work environment
- Uphold and demonstrate understanding of company policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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