Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Range $49,300.00 - $66,600.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Employee assistance program
Get Paid Early
Tuition Discount
Parental leave
meal plan
Employee Discounts
Job Description
SSA Group is a leading company specializing in partnering with zoos, aquariums, museums, and various cultural attractions to integrate dining, retail, admissions, and other operational facets. Operating for over 50 years, SSA Group has garnered a reputation for not only mastering best practices but also pioneering innovative methods tailored to elevate each partner's offerings. Their commitment to sustainability, inclusivity, and innovation positions SSA as a transformative leader in the cultural attraction industry. Built on a foundation of family values, SSA Group emphasizes dedication and love in their approach, ensuring that the mission of their partners and the experience of their... Show More
Job Requirements
- strong interpersonal and communication skills including the ability to articulate to general manager and personnel
- proven leadership skills with understanding of team building and development
- exceptional problem solving and decision making skills with organizational ability
- multitasking, detail, analytical, planning and leadership skills
- ability to remain flexible in fast paced environment
- team player, personable, professional, upbeat and energetic, takes initiative, uses tact and diplomacy
- computer knowledge and skill level for basic office functions
- physical ability to stand for extended periods and handle boxes weighing 10-35 lbs
- ability to work varied hours including nights, weekends and holidays
Job Qualifications
- 1-2 years experience in culinary
- proven leadership skills
- strong interpersonal and communication skills
- exceptional problem-solving and decision-making abilities
- ability to multitask and demonstrate detail orientation
- planning and organizational skills
- ability to remain flexible in fast-paced environments
- team player with professional and upbeat demeanor
- initiative-taking with tact and diplomacy
- computer skills for basic office functions
Job Duties
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- ensure restaurant/location is adequately prepped and staffed for daily operation
- oversee location kitchen duties ensuring quick service, food service, safety and quality, availability, merchandising, and guest service standards are met and excelled
- oversee safety logs including food temperatures, rotation, and waste
- ensure proper uniform, hygiene, handwashing, and glove use with staff
- support SSAfety training with knife handling skills, ensuring proper use of knives and slicers
- create daily prep and item lists, delegating to employees
- actively support operation and fill holes to ensure smooth service
- maintain checklist of routine cleaning tasks and ongoing projects or menu planning
- assist Sous Chef with assigning duties, coaching tasks, and guest interaction
- respond efficiently to guest and client feedback and report to operations manager
- oversee personnel duties including training new employees, issuing performance reviews, managing progressive documentation, reporting attendance and hour discrepancies, overseeing breaks
- inspect equipment and perform routine maintenance and cleaning
- assist team in completing daily tasks timely
- communicate issues to Sous Chef and Food Service Operations Manager
- work with restaurant supervisors to ensure location standards
- remain knowledgeable of and comply with local, state, and federal laws
- perform other necessary tasks
- maintain a clean, safe, and organized work environment
- uphold company policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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