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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Receive daily take-home cash gratuities
Competitive wages
Scholarship Eligibility
Access to an exclusive discounts platform
Vibrant work environment
flexible scheduling options
Discounts on meals
Complimentary Employee Life Assistance Program
Savings on goods and services
College scholarship opportunities
preventative healthcare plan
dental coverage
critical illness insurance
preferred legal plan
career growth and advancement
Additional comprehensive benefits packages
Job Description
Smokey Bones Bar & Fire Grill is a prominent casual dining restaurant chain celebrated for its exceptional slow-smoked meats, fire-grilled specialties, and lively bar atmosphere. Known for delivering a unique and memorable dining experience, Smokey Bones combines high-quality food offerings with an inviting environment where guests can enjoy great food, great drinks, and great times. The restaurant brand emphasizes a commitment to both flavor and hospitality, attracting customers who seek delicious meals paired with excellent service. With locations across multiple states, Smokey Bones is a leader in the casual dining sector, continuously growing and innovating to meet customer expectations while... Show More
Job Requirements
- Must meet the legal minimum age requirement for serving alcoholic beverages in the operating state
- Proof of authorization to legally work within the United States
Job Qualifications
- Proficiency in the English language (speaking, reading, and writing)
- Demonstrated talent for exceptional guest service and interpersonal relations
- Thorough understanding of sanitation practices and food safety standards
- Keen eye for precision and accuracy in all tasks
- Dynamic and enthusiastic work ethic
- A proven ability to collaborate effectively within a team setting
- Outstanding verbal communication capabilities
- Physical capacity to bend at the waist and lift up to 50 lbs to waist level
- Capability to transport items weighing up to 50 lbs across distances up to 25 feet
- Stamina to remain active and standing for shifts lasting between 8 to 12 hours
- Ability to clearly hear, comprehend, and respond to both staff and patron requests in a high-noise environment
Job Duties
- Provide thoughtful service and proactive support to guests throughout their entire meal
- Prepare clean cutlery (silverware) for dining service by rolling/wrapping
- Systematically clear tables of used dishes, utensils, and glassware
- Sanitize and prepare tables for the next patrons after they depart
- Execute various cleaning duties, including sweeping service areas and emptying trash receptacles
- Guide and assist customers comprehensively from arrival to departure
- Professionally escalate complex guest concerns to management and contribute to positive resolution of issues
- Maintain seamless and effective communication with colleagues to ensure all guest requirements are met promptly
- Provide support to the team by assisting with food delivery to tables (food running)
- Strictly adhere to all health and safety guidelines across both kitchen and dining spaces
- Promptly follow all instructions and directives given by the Manager during the shift
- Actively engage with guests and provide necessary assistance and hospitality
- Represent our establishment, which offers a selection of slow-smoked and fire-grilled meats, available for dining-in, carry-out, online orders, catering, and delivery
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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