
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
Highgate Hotels is recognized as a premier real estate investment and hospitality management company known for its innovative approach within the industry. The company holds a dominant position in key U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, while rapidly expanding its influence across Europe, Latin America, and the Caribbean. Highgate's impressive portfolio of global properties exceeds an asset value of $20 billion and generates over $5 billion in cumulative revenues. This extensive reach allows Highgate to provide expert guidance to clients at every stage of the hospitality property cycle, from initial planning and development through... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Ability to exert up to 100 pounds of force occasionally and stand for entire shift
- Effective communication skills with all employee levels and guests
- Must be attentive, friendly, courteous, and service oriented
- Ability to multitask and prioritize
- Attend required meetings and trainings
- Maintain high personal appearance and grooming standards
- Comply with hotel operational standards and regulations
- Show initiative and problem-solving skills
- Maintain regular attendance
- Ability to understand and apply complex information
- Ability to maintain confidentiality
- Willingness to cross-train
- Ability to handle flexible and long hours
Job Qualifications
- High school diploma or equivalent preferred
- Experience in hotel or related field preferred
- Effective verbal and written communication skills
- Ability to handle guest concerns attentively and courteously
- Ability to multitask and prioritize departmental functions
- Ability to work flexible and long hours
- Ability to maintain confidentiality of information
- Willingness to cross-train in other hotel related areas
Job Duties
- Provide the highest quality service to guests while maintaining cleanliness and sanitation
- Be attentive, friendly, helpful, and courteous to guests, managers, and employees
- Keep work areas clean and properly stocked according to meal periods
- Clean and set tables according to property standards
- Break down trays of soiled dishes and linens in dishroom area
- Assist by pre-bussing tables and resolving guest requests promptly
- Complete daily opening and closing duties and cleaning as per checklist
- Answer phones courteously and efficiently
- Assist fellow employees as needed
- Perform additional duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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