Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $98,450.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement
Job Description
Sodexo is a global leader in food services and facilities management, committed to enhancing the quality of life for people and communities. Operating across multiple sectors including healthcare, education, corporate, and government, Sodexo strives to deliver exceptional service through innovative solutions and dedicated professionals. The company emphasizes diversity, inclusion, and equal employment opportunities, ensuring a supportive environment where employees can thrive and contribute meaningfully to their roles.
At the heart of Sodexo's mission is creating a better everyday experience for its clients and customers. This commitment is particularly evident in its partnership with NYC Health + Hospitals/Lincoln, a flagship 362-b... Show More
At the heart of Sodexo's mission is creating a better everyday experience for its clients and customers. This commitment is particularly evident in its partnership with NYC Health + Hospitals/Lincoln, a flagship 362-b... Show More
Job Requirements
- Associate's degree or equivalent experience
- Minimum 2 years management experience
- Minimum 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
- Progressive leadership experience in food and patient service management within healthcare or high-volume institutional settings
- Demonstrated success managing unionized teams (work rules, scheduling, basic CBA familiarity)
- Strong operational discipline in food safety, sanitation, production, and service standards
- Proficiency with MS Office and enterprise/operations systems (scheduling, purchasing, inventory)
- Excellent communication, collaboration, and change-management skills
Job Qualifications
- Associate's degree or equivalent experience
- Progressive leadership experience in food and patient service management within healthcare or high-volume institutional settings
- Demonstrated success managing unionized teams (work rules, scheduling, basic CBA familiarity)
- Strong operational discipline in food safety, sanitation, production, and service standards
- Proficiency with MS Office and enterprise/operations systems (scheduling, purchasing, inventory)
- Excellent communication, collaboration, and change-management skills
- ServSafe or equivalent food safety certification
- NYC Food Protection Certificate (or ability to obtain)
- Experience in hospital patient dining (trayline, room-service, or modified models) and retail/cafe operations
Job Duties
- Lead daily operations across patient dining and retail/cafe service in a Cook-Chill environment (retherm, holding, distribution)
- Drive food quality, safety, and sanitation compliance (HACCP/DOH/Joint Commission)
- conduct routine audits and corrective actions
- Manage a union workforce (~60 employees): scheduling, training/in-services, coaching, performance feedback
- foster engagement and recognition
- Partner with clinical, nursing, and support departments to align service with patient-care goals and satisfaction targets
- Oversee purchasing, inventory, cost controls, and production planning to meet budget and labor targets
- Optimize trayline and cafe throughput, service recovery, and customer experience
- monitor and act on patient/guest satisfaction data
- Utilize Sodexo tools/systems for menu management, production, food safety, and labor/financial reporting
- Support inspections, surveys, and regulatory readiness
- lead continuous improvement projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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