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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of customers daily across 15 countries. Rooted deeply in service and guided by a core purpose to do great things for each other, its partners, communities, and the planet, Aramark fosters a culture of inclusivity, equal opportunity, and personal growth. The company is committed to promoting diversity and equality in the workplace, ensuring employees feel valued and supported regardless of their background or identity. Aramark's extensive presence in numerous industries underscores its commitment to providing exceptional service and innovative solutions tailored to diverse customer... Show More
Job Requirements
- A working history of at least four years
- Experience leading teams for 1-3 years
- Proven track record in food service
- Bachelor’s degree or comparable experience
- Strong communication skills
- Ability to maintain positive client and customer relationships
- Competency in customer service standards
- Ability to work standing for prolonged periods
- Capability to handle physically demanding tasks including manual handling, transporting, pushing, and pulling of items weighing up to 50 lbs
Job Qualifications
- A working history of at least four years is required for this position
- Experience leading teams for 1-3 years is a must
- Individuals applying for this position should have a proven track record in food service
- Either a bachelor's degree or a comparable level of hands-on experience is compulsory
- Strong communication skills
- Ability to create and sustain positive interactions with clients and customers to encourage mutually beneficial business relationships
- Competency in showcasing outstanding customer service adhering to Aramark's established service standards
- Capability to preserve strong working alliances with different departments to deliver a cohesive food service experience
- Intermittent manual handling, transporting, pushing, and pulling of items weighing up to 50 lbs
- Must be comfortable standing for prolonged periods of time
Job Duties
- The primary duty of the Food Operations Director is to devise and implement meal solutions that cater to customer preferences and restrictions
- This role involves supervising and coordinating dining facilities where individuals can select from a range of pre-cooked dishes
- Coordinate, mentor, stimulate, and foster teams to maximize their contributions, including recruitment, evaluation, training, coaching, and performance management
- Confirm that food services are in accordance with the Executional Schema
- Enable your team by creating a shared understanding of the desired outcomes and the methods to achieve them through coaching sessions
- Implement a system that acknowledges and rewards employees for their valuable contributions
- Maintain the required safety and sanitation standards during operations
- Acknowledge client needs and skillfully articulate operational progress
- Introduce Aramark systems and processes to streamline your workflow
- Enhance financial performance through revenue expansion and budget administration, emphasizing cost management strategies for food, beverages, and labor
- Validate the regular production and supervision of profit and loss reports
- Attain the desired outcomes for food and workforce expectations
- Coordinate resource allocation in a manner that guarantees quality and cost control compliance with budgetary restrictions
- Put into action and uphold Aramark’s outline for labor and culinary initiatives
- Create value by focusing on operational efficiency, cost containment, and profit management
- Sustaining complete compliance with Operational Excellence basics, which involve optimizing food processes and labor practices
- Coordinate and manage the operations linked to production, distribution, and serving of food
- Cultivate an environment that prioritizes the safety and well-being of clients, customers, and employees alike
- Abide by all relevant policies, rules, and laws, with a specific focus on safety, health, and hourly wage regulations
- Develop and maintain systems and protocols for the acquisition, acceptance, retention, preparation, distribution, and menu creation of nourishments
- Produce forecasts for operational components and analyze any divergences
- Responsible for managing accounting responsibilities associated with these components
- Ascertain that the prescribed sanitation and safety levels are maintained in their respective zones
- Supervise and coordinate unit employees in tasks related to production oversight, merchandising coordination, quality supervision, cost management, labor administration, and staff training initiatives
- Secure, bring on board, enhance, and retain front-line staff
- Conduct intermittent inventory verifications
- Uphold ARAMARK, governmental, and accrediting agency standards by maintaining records accordingly
- Communicate with client managers and uphold positive client and customer relations across various levels within the client firm
- Can partake in the sales process as well as negotiations related to contracts
- Explore chances to introduce fresh offerings that drive sales growth and foster client retention
- Manage the front-of-house duties within the dining operation
- Devise and implement food service strategies that are aligned with the client's overarching goals and aspirations, emphasizing sustainable methodologies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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