Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, dedicated to delivering exceptional experiences to millions of customers every day across 15 countries. With a strong commitment to diversity, inclusion, and equal employment opportunities, Aramark fosters an environment where employees are valued and empowered to grow professionally. The company prides itself on delivering quality services and sustainable solutions that positively impact communities, partners, and the planet. Aramark's culture revolves around service, partnership, and innovation, making it a dynamic workplace for individuals passionate about making a difference through their work.
The Food Operations Director at Aramark plays a pivotal role in ensuring the seamless execution of food services that meet customer preferences and dietary restrictions. This leadership position involves overseeing and coordinating all aspects of dining operations, including production, distribution, and service of pre-cooked meals. The Director is responsible for aligning food service strategies with client goals while emphasizing operational efficiency, cost management, and compliance with safety and sanitation standards. This role requires a hands-on approach to managing teams, fostering employee development through mentoring and coaching, and implementing systems that reward valuable contributions.
In addition to leading and motivating staff, the Food Operations Director maintains strong client relationships by understanding their needs and communicating operational progress effectively. They are instrumental in driving financial performance by managing budgets, controlling costs related to food, labor, and beverages, and ensuring profitability through regular analysis of profit and loss reports. The Director also champions Aramark’s operational excellence initiatives by optimizing labor and culinary practices to enhance productivity and quality.
This position demands a strategic thinker who can develop and maintain protocols for meal acquisition, preparation, and menu design while ensuring compliance with all regulatory and company standards. The Director supports staff recruitment, training, and retention efforts, ensuring a skilled and motivated workforce. They are also involved in sales processes and contract negotiations to explore opportunities that expand offerings and strengthen client retention. This role requires an individual comfortable standing for extended periods and performing physical activities such as lifting and transporting items up to 50 pounds.
By joining Aramark as a Food Operations Director, professionals become part of a reputable company dedicated to fostering career growth through comprehensive training programs and leadership development. This role offers an exciting opportunity to contribute to a global leader's success while making meaningful impacts on community wellness and sustainability. Aramark's commitment to employee well-being, inclusive culture, and innovation provides an ideal environment for those seeking a challenging and rewarding career in food service management.
The Food Operations Director at Aramark plays a pivotal role in ensuring the seamless execution of food services that meet customer preferences and dietary restrictions. This leadership position involves overseeing and coordinating all aspects of dining operations, including production, distribution, and service of pre-cooked meals. The Director is responsible for aligning food service strategies with client goals while emphasizing operational efficiency, cost management, and compliance with safety and sanitation standards. This role requires a hands-on approach to managing teams, fostering employee development through mentoring and coaching, and implementing systems that reward valuable contributions.
In addition to leading and motivating staff, the Food Operations Director maintains strong client relationships by understanding their needs and communicating operational progress effectively. They are instrumental in driving financial performance by managing budgets, controlling costs related to food, labor, and beverages, and ensuring profitability through regular analysis of profit and loss reports. The Director also champions Aramark’s operational excellence initiatives by optimizing labor and culinary practices to enhance productivity and quality.
This position demands a strategic thinker who can develop and maintain protocols for meal acquisition, preparation, and menu design while ensuring compliance with all regulatory and company standards. The Director supports staff recruitment, training, and retention efforts, ensuring a skilled and motivated workforce. They are also involved in sales processes and contract negotiations to explore opportunities that expand offerings and strengthen client retention. This role requires an individual comfortable standing for extended periods and performing physical activities such as lifting and transporting items up to 50 pounds.
By joining Aramark as a Food Operations Director, professionals become part of a reputable company dedicated to fostering career growth through comprehensive training programs and leadership development. This role offers an exciting opportunity to contribute to a global leader's success while making meaningful impacts on community wellness and sustainability. Aramark's commitment to employee well-being, inclusive culture, and innovation provides an ideal environment for those seeking a challenging and rewarding career in food service management.
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum four years of experience in food operations
- At least 1-3 years of team leadership experience
- Proven track record in food service management
- Strong communication skills
- Ability to build and maintain client relationships
- Adherence to safety, health, and wage policies
- Physical capability to stand for long periods and handle items up to 50 lbs
- Familiarity with food safety and sanitation standards
Job Qualifications
- A working history of at least four years is required for this position
- Experience leading teams for 1-3 years is a must
- Individuals applying for this position should have a proven track record in food service
- Either a bachelor's degree or a comparable level of hands-on experience is compulsory
- Strong communication skills
- Ability to create and sustain positive interactions with clients and customers to encourage mutually beneficial business relationships
- Competency in showcasing outstanding customer service adhering to Aramark's established service standards
- Capability to preserve strong working alliances with different departments to deliver a cohesive food service experience
- Intermittent manual handling, transporting, pushing, and pulling of items weighing up to 50 lbs
- Must be comfortable standing for prolonged periods of time
Job Duties
- Coordinate, mentor, stimulate, and foster teams to maximize their contributions, including recruitment, evaluation, training, coaching, and performance management
- Confirm that food services are in accordance with the Executional Schema
- Enable your team by creating a shared understanding of the desired outcomes and the methods to achieve them through coaching sessions
- Implement a system that acknowledges and rewards employees for their valuable contributions
- Maintain the required safety and sanitation standards during operations
- Acknowledge client needs and skillfully articulate operational progress
- Introduce Aramark systems and processes to streamline your workflow
- Enhance financial performance through revenue expansion and budget administration, emphasizing cost management strategies for food, beverages, and labor
- Validate the regular production and supervision of profit and loss reports
- Attain the desired outcomes for food and workforce expectations
- Coordinate resource allocation in a manner that guarantees quality and cost control compliance with budgetary restrictions
- Put into action and uphold Aramark’s outline for labor and culinary initiatives
- Create value by focusing on operational efficiency, cost containment, and profit management
- Sustaining complete compliance with Operational Excellence basics, which involve optimizing food processes and labor practices
- Coordinate and manage the operations linked to production, distribution, and serving of food
- Cultivate an environment that prioritizes the safety and well-being of clients, customers, and employees alike
- Abide by all relevant policies, rules, and laws, with a specific focus on safety, health, and hourly wage regulations
- Develop and maintain systems and protocols for the acquisition, acceptance, retention, preparation, distribution, and menu creation of nourishments
- Produce forecasts for operational components and analyze any divergences
- Responsible for managing accounting responsibilities associated with these components
- Ascertain that the prescribed sanitation and safety levels are maintained in their respective zones
- Supervise and coordinate unit employees in tasks related to production oversight, merchandising coordination, quality supervision, cost management, labor administration, and staff training initiatives
- Secure, bring on board, enhance, and retain front-line staff
- Conduct intermittent inventory verifications
- Uphold ARAMARK, governmental, and accrediting agency standards by maintaining records accordingly
- Communicate with client managers and uphold positive client and customer relations across various levels within the client firm
- Can partake in the sales process as well as negotiations related to contracts
- Explore chances to introduce fresh offerings that drive sales growth and foster client retention
- Manage the front-of-house duties within the dining operation
- Devise and implement food service strategies that are aligned with the client's overarching goals and aspirations, emphasizing sustainable methodologies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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