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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $60,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
A free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
Discounted parking and bus pass program
Two for one movie theatre coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Employee assistance program
401k with employer match
Early wage access
Job Description
The Lofton Hotel, located in the vibrant heart of downtown Minneapolis' entertainment district, is a premier, upscale hotel and the first Tapestry Collection property in Minnesota by Hilton. As part of Marcus Hotels & Resorts, a division of The Marcus Corporation with a rich 60-year history of operational and service excellence, The Lofton Hotel stands out among Minneapolis' top-ranked hotels. Known for its unique character, modern amenities, and exceptional service, the hotel is committed to creating memorable experiences both for its guests and team members every day. With a dedicated team of hospitality professionals, The Lofton Hotel fosters a dynamic,... Show More
Job Requirements
- High school diploma required
- College degree or equal work experience preferred
- At least 1 year of previous food & beverage and supervisory experience
- Knowledge of Food & Beverage operations and preparation techniques
- Ability to work entire shift standing and moving throughout restaurants and kitchen areas
- Ability to read, write, and communicate effectively in English
- Ability to effectively deal with internal and external customers with patience, tact and diplomacy
- Knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and POS systems
Job Qualifications
- Knowledge of Food & Beverage operations and preparation techniques
- Knowledge of Beverage operations and understanding wine varieties, labels and vintages
- Mathematical abilities to determine and track inventory, controls, revenue productions, and other hotel financial statements
- Ability to work entire shift standing and moving about in restaurants and kitchen areas
- Ability to read, write, and communicate effectively in English
- Ability to effectively deal with internal and external customers using patience, tact and diplomacy
- High school diploma required
- College degree or equal work experience preferred
- Position requires 1 year previous Food & Beverage and supervisory experience
- Knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and POS systems
Job Duties
- Interview, select, train, supervise, and counsel restaurant staff for the efficient operation of the outlet
- Organize and conduct pre-shift meetings communicating pertinent information to the staff, such as house count and menu changes
- Schedule and direct staff in their work assignment
- Interact positively with customers promoting hotel facilities and services
- Resolve problems to the satisfaction of involved parties
- Establish and maintain effective associate relations
- Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met
- Verify temperature, judge appearance and taste of products and check preparation methods to determine quality
- Give guidance toward improvement and make necessary adjustments for consistency
- Maintain house bank
- Utilize POS computer to accurately charge customers and revenue reports
- Input and retrieve data and change computer procedures using complex series of key punches to program system
- Implement and maintain housekeeping, sanitation and cleanliness standards in all areas
- Maintain a high level of professional appearance, demeanor, ethics, and self-image with yourself as well as subordinates
- Administer sales promotions programs and employee sales incentive programs
- Assess and review the job performance of subordinates, and maintain records of assigned employees according to policy
- Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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