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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee wellness programs
Job Description
Crystal Bridges Museum of American Art, located in Bentonville, Arkansas, is a premier cultural institution dedicated to celebrating the rich and diverse American spirit through exceptional artistic expressions. Founded in 2005 by philanthropist and arts patron Alice Walton, the museum opened its doors in 2011 as a public, non-profit charitable organization that offers free admission to inspire and educate visitors of all backgrounds. The museum actively collects, exhibits, interprets, and preserves outstanding works that illuminate the American heritage and the unfolding artistic possibilities. It is nestled in a stunning natural setting, blending the power of art with the beauty of... Show More
Job Requirements
- Must be 21 years of age or older
- Experience with customer service in a hospitality environment
- Ability to work flexible shifts including weekends, holidays, and evenings
- Must be able to move quickly, stand, bend, and lift for periods of up to 4 hours
- Ability to carry large, heavy trays
- Strong communication skills and ability to maintain professionalism with both co-workers and museum guests
- Possess strong organizational, problem solving, and time management skills
Job Qualifications
- Must be 21 years of age or older
- Excellent people skills and an outgoing personality
- Possess a strong commitment to customer service
- First-hand knowledge of service steps and dining room procedures
- Experience with customer service in a hospitality environment
- Ability to work flexible shifts including weekends, holidays, and evenings
- Must be able to move quickly, stand, bend, and lift for periods of up to 4 hours
- Ability to carry large, heavy trays
- Strong communication skills and ability to maintain professionalism with both co-workers and museum guests
- Possess strong organizational, problem solving, and time management skills
Job Duties
- Maintain thorough knowledge of restaurant's hours of operation, services, menus, specials, and hospitality first to our guests
- Ensure cleanliness and safety in both lobby and dining areas
- Complete all assigned opening and closing duties as required and provide accountable opening and closing duty roster and checklist completion
- Lead FOH operations during shifts, ensuring all service roles (lunch, dinner, barista, bartender, and event servers) are coordinated effectively
- Provide direct support by stepping into service roles as needed, including serving, bartending, or barista duties
- Monitor and maintain service quality, ensuring prompt, courteous, and professional interactions with guests
- Assist in training and mentoring team members, fostering a collaborative and high-performing work environment
- Address guest concerns or complaints promptly and professionally to ensure satisfaction
- Ensure team adherence to health, safety, and sanitation regulations, as well as company policies
- Collaborate with BOH staff to ensure smooth coordination and timely delivery of food and beverages
- Prepare and monitor shift schedules, ensuring adequate staffing for all FOH roles
- Support event operations by assisting in setup, service, and teardown to ensure smooth execution
- Perform additional responsibilities as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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