Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Weekly Payroll
Mileage reimbursement
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a leading extended-stay hotel brand in the United States known for providing affordable, comfortable, and convenient accommodations for travelers who need lodging for an extended period. With a strong reputation in the hospitality industry, InTown Suites operates multiple properties across various markets, delivering exceptional guest experiences through quality service, clean environments, and well-maintained facilities. The company strives to maintain operational excellence by employing skilled management and support staff who embody their commitment to hospitality and guest satisfaction. Their focus on creating welcoming environments and offering competitive budgets makes InTown Suites a preferred choice for long-term travelers, business... Show More
Job Requirements
- Minimum 3 years’ experience in management and supervisory roles
- High school diploma or equivalent education and experience
- Valid driver’s license, current auto insurance and a functioning vehicle
- Ability to communicate effectively in English
- Ability to read and interpret various reports and hotel information
- Proficiency in computer systems related to front office management
- Strong multitasking and organizational skills
- Ability to work extended hours and in stressful situations
- Must be physically able to stand for 8-hour shifts, lift up to 25 pounds, and adjust to various indoor and outdoor conditions
- Willingness to travel at least 90% of the time within the market, including overnight stays
Job Qualifications
- Minimum 3 years’ management and supervisory experience
- High school diploma preferred but not required
- Valid driver’s license
- Current auto insurance and functioning automobile
- Ability to read, speak, write and understand English
- Ability to interpret reports and internal hotel information
- Proficient mathematical skills for forecasting and reporting
- General computer proficiency and knowledge of Front Office management
- Knowledge of related department operations including service standards, guest relations and up selling techniques
- Effective communication skills
- Ability to work long hours and handle multiple stressful tasks
- Good judgment in front office and staff management
- Salesmanship and local competitive knowledge
Job Duties
- Operate properties in the absence of a General Manager as needed
- Follow General Manager Daily Flow when acting as a General Manager
- Develop expertise on computer operating system
- Assist in recruitment of General Managers and other property staff
- Train, develop and support property staff
- Drive sales through sales calls and local marketing at the direction of the Regional Operations Manager
- Ensure and provide excellent guest service
- Identify and manage repair and maintenance issues
- Identify and follow up on life/safety issues and inspection issues
- Notify Regional Operations Manager immediately of any safety, security and/or policy violations
- Notify Regional Operations Manager of any guest concerns
- Monitor competitors in markets as directed by the Regional Operations Manager
- Help meet budgets through effective cost and inventory control
- Help properties maximize financial performance
- Travel and/or overnight stay as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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