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Fairfield Inn & Suites Lafayette - Front Desk AM

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.25
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Work Schedule

Day Shifts
Weekend Shifts

Job Description

Fairfield Inn & Suites by Marriott Lafayette, IN, stands as a beacon of comfort and convenience in the heart of Lafayette. This prominent hotel is recognized for its exceptional service, strategic location near Purdue University and Mackey Arena, and a suite of thoughtful amenities designed to enhance every guest's stay. The hotel offers guests a vibrant and inviting lobby space ideal for socializing, working, or relaxing. Guests can also enjoy free Wi-Fi, an on-site fitness center, an indoor pool, and a complimentary hot breakfast featuring a variety of fresh and delicious options. This property caters to both business and leisure... Show More

Job Requirements

  • Open availability from 7 AM to 3 PM including weekends
  • Friday, Saturday, and Sunday shifts required
  • High school diploma or equivalent
  • Experience in a related field preferred
  • Familiarity with hotel management software
  • Proficient with Microsoft Office
  • Strong customer service skills
  • Ability to work in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in hotel or hospitality industry preferred
  • Proficient in hotel management software
  • Skilled in Microsoft Office suite
  • Strong communication and interpersonal skills
  • Ability to multitask and problem-solve effectively
  • Friendly and approachable demeanor

Job Duties

  • Greet and welcome guests with a warm and friendly attitude
  • Manage check-in and check-out processes efficiently
  • Handle guest reservations and inquiries promptly
  • Resolve guest issues and complaints with professionalism and a positive approach
  • Coordinate with housekeeping and maintenance to ensure guest satisfaction
  • Utilize hotel management software and Microsoft Office for daily tasks
  • Maintain accurate financial transactions and documentation

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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