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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $70.00 - $80.00
Work Schedule
Standard Hours
Benefits
Hybrid working
Health Insurance
Dental Insurance
Vision Insurance
401(k) with employer contribution
Paid Time Off
Travel opportunities
Discounts on sports travel packages
supportive team
Job Description
Marathon Tours & Travel is a leading global sports travel company specializing in delivering exceptional travel experiences for participants of cycling, running, and triathlon events worldwide. Through its parent company, Destination Sport Experiences, Marathon Tours & Travel operates alongside Sportive Breaks to provide comprehensive tours, travel packages, and guaranteed entries to prestigious international marathons, cycling races, and triathlon competitions. Known for their deep connection to endurance sports, the team behind Marathon Tours & Travel is made up of passionate runners, cyclists, and triathletes who understand the unique needs and challenges faced by athletes. The company is also a proud partner... Show More
Job Requirements
- Bachelor's degree preferably in marketing, business, or a related field
- minimum of 2 years experience in business development, customer experience, marketing, or sales
- experience working on a loyalty program is an advantage
- strong Excel skills and experience handling large datasets
- highly organized with strong prioritization skills
- experience managing projects to successful outcomes
- strong communication and relationship-building skills
- ability to work under pressure and meet deadlines
- experience with CRM systems is beneficial
- a collaborative mindset and ability to work across both small local teams and a wider global organisation
Job Qualifications
- Bachelor's degree preferably in marketing, business, or a related field
- minimum of 2 years experience in business development, customer experience, marketing, or sales
- experience working on a loyalty program is an advantage
- strong Excel skills and experience handling large datasets
- experience managing projects to successful outcomes
- strong communication and relationship-building skills
- ability to work under pressure and meet deadlines
- experience with CRM systems is beneficial
- a collaborative mindset and ability to work across both small local teams and a wider global organisation
Job Duties
- Serve as the global guardian of the SCC brand and member experience
- conduct a comprehensive review of the current program and present recommendations
- develop and implement the global member experience strategy
- coordinate cross-regional initiatives to ensure global consistency
- create and execute an annual sales and marketing plan for SCC
- develop a communication strategy that effectively conveys the SCC narrative
- provide content ideas and collaborate with the marketing team on monthly newsletters
- manage SCC social channels and website pages
- oversee planning and execution of SCC member events
- ensure a seamless onboarding journey for new members
- manage vendor relationships for global merchandise distribution
- work with system partners to enhance the customer experience
- identify and build new partnerships that add value to SCC members
- manage monthly sales reporting across regions
- roll out the SCC into new source markets
- collect member feedback and integrate insights into program improvements
- use member data to drive engagement and target the next trip opportunities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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