Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid iAm days
Wellbeing or tuition reimbursement
Discounted and complimentary hotel nights
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Paid Time Off
Paid Family Bonding Time
Adoption assistance
Complimentary Meals
Employee stock purchase plan
Access to resort facilities
Job Description
Miraval Austin Resort and Spa is a renowned wellness resort, part of the globally recognized Miraval brand, which has established itself over 30 years as a leader in the well-being and hospitality industry. Situated amidst natural beauty, this resort focuses on creating a balanced lifestyle environment where mindfulness, wellness, and care are central not only to guest experiences but also to employee culture. Miraval Austin Resort and Spa offers a unique blend of rejuvenation and luxury, supported by a workforce that emphasizes empathy, respect, and personal growth. This iconic establishment values work-life harmony and fosters an atmosphere that nurtures both... Show More
Job Requirements
- Minimum 4 years progressive hotel rooms management experience
- Previous hotel pre-opening experience preferred
- Demonstrated ability to interact effectively with diverse populations
- High energy and entrepreneurial spirit
- Strong leadership and motivational skills
- Excellent communication skills in English
- Proficiency in Microsoft Word and Excel
- Strong organizational and administrative abilities
Job Qualifications
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- 4 years or more of progressive hotel rooms management experience typically with Hyatt
- Previous hotel pre-opening experience preferred
- Service oriented style with professional presentation skills
- Hotel or hospitality degree an asset
- High energy, entrepreneurial spirit, motivational leader
- Effective communicator
- Ability to provide exceptional customer service and improve the bottom line
- Clear concise written and verbal communication skills in English
- Proficient in Microsoft Word and Excel
- Excellent organizational, interpersonal and administrative skills
Job Duties
- Responsible for short and long term planning and the management of the hotel’s housekeeping operations
- Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
- Solid understanding of housekeeping and laundry supplies and pars
- Teach employees importance of, and how to greet guests and courteously solve guest requests
- See that inspection program is consistently maintained
- Assure all safety and security policies and procedures are followed
- Work closely with all other departments
- Inspect some rooms daily
- Experience purchasing linens and housekeeping supplies
- Current on latest housekeeping and laundry technology
- Work closely with vendors to assure proper pricing, delivery, and maintenance
- Experience teaching, supervising, and mentoring multilingual and multicultural staff
- Ensure OSHA and ADA policies are adhered to
- Experience with turndown service, special needs of VIP guests, foreign dignitaries, etc. helpful
- Insures proper staffing levels for customer service goals
- Coach and counsel employees to reflect Hyatt service standards and procedures
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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