United Ground Express logo

United Ground Express

(EWR) Dispatch Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $50,200.00 - $73,200.00
clock

Work Schedule

Standard Hours
diamond

Benefits

flight privileges
Discount Program
vacation
Sick Time
floating holidays
medical plan options
Dental Insurance
Vision Insurance
personal accident insurance
Life insurance
flexible spending accounts
long term disability
401(k)
Paid training
paid parking
Transportation assistance
Annual incentive plan

Job Description

United Ground Express (UGE) is a prominent regional airline services provider, specializing in ground handling and customer service operations that support major airlines across the United States. As a trusted partner to leading carriers, UGE plays a vital role in ensuring the smooth execution of airline operations on the ground, particularly in relation to baggage handling, cleaning, and passenger assistance. Established with a focus on safety, reliability, and superior customer experience, UGE is committed to fostering an environment where employees thrive and operational excellence is consistently delivered. By working collaboratively with airlines, airports, and various stakeholders, UGE maintains its reputation... Show More

Job Requirements

  • Minimum of a high school diploma or equivalent
  • Three years of management experience
  • One year of experience managing supervisors or operational leaders
  • One year of operational aviation experience
  • Strong project management skills
  • Detail-oriented and able to perform multiple tasks
  • Strong leadership skills with ability to motivate and coach others
  • Goal-directed and service-oriented performance
  • Familiarity with FAA, TSA, airline, and company regulations
  • Exemplary communication and interpersonal skills
  • Proficient with Microsoft Office, Excel, Word, Teams
  • Must be 18 years or older
  • Legally authorized to work in the United States
  • Must pass pre-employment screenings

Job Qualifications

  • Minimum of a high school diploma or equivalent
  • Three years of management experience
  • One year of experience managing supervisors or operational leaders
  • One year of operational aviation experience
  • Strong project management skills
  • Detail-oriented with ability to make independent operational decisions
  • Strong leadership and coaching abilities
  • Familiarity with FAA, TSA, airline, and company regulations
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office applications
  • Must be 18 years or older
  • Legal authorization to work in the United States
  • Successful completion of pre-employment screenings
  • Associate's degree in general studies preferred
  • Familiarity with United Airlines systems preferred
  • Previous dispatch experience in transportation or logistics preferred

Job Duties

  • Oversee dispatch supervisor team workload management and task assignment
  • Ensure timely and efficient scheduling of cabin cleaning services aligned with flight schedules
  • Monitor daily cleaning operations and address issues promptly
  • Track dispatch team performance and provide feedback and training
  • Ensure compliance with FAA, TSA, airline, and company regulations
  • Maintain accurate records and reports of cleaning activities and incidents
  • Communicate effectively with cleaning teams, flight crews, leadership, and business partners

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.