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Elior North America

Event Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
Discount Program
Commuter Benefits
Employee assistance program
401k
Sick Time
Holiday pay
Tuition Reimbursement
Paid Time Off

Job Description

Constellation is a renowned provider of high-quality business dining and catering services across the United States, specializing in delivering exceptional culinary experiences in a variety of settings such as retail spaces and office buildings. The company prides itself on creating meals that foster connections through food and hospitality, making every event a memorable occasion for its clients. As a brand under the umbrella of Elior North America, Constellation benefits from a rich heritage of service excellence and a commitment to diversity, inclusion, and employee development. Elior North America is an equal opportunity employer dedicated to creating a supportive work environment... Show More

Job Requirements

  • Minimum 2 years event, banquet or operations management experience in high-volume and quality hotel, catering or hospitality establishment
  • Able to work flexible schedule including nights and weekends
  • Prior event execution management experience required
  • Detail oriented with strong multitasking capability
  • Proven organizational skills and proactive problem-solving
  • Working knowledge of Microsoft Word and Excel
  • Exceptional interpersonal and communication skills
  • Ability to communicate effectively with associates, management, clients, and vendors

Job Qualifications

  • Minimum 2 years event, banquet or operations management experience in high-volume and quality hotel, catering or hospitality establishment
  • Prior event execution management experience
  • Proven organizational skills and ability to multitask
  • Working knowledge of Microsoft Word and Excel
  • Exceptional interpersonal, organizational, and communication skills
  • Ability to communicate effectively with associates, management, clients, and vendors

Job Duties

  • Support the development of service models for new venues and events
  • Perform the function of Event Lead Captain at 3-4 events per week including tastings, set-ups, and events
  • Oversee setup and breakdown of front-of-house and back-of-house event spaces
  • Conduct walk-through of event spaces to support planning and production
  • Check in rentals and troubleshoot rental orders shortcomings
  • Monitor events to deliver profitable, high-level service
  • Maintain and improve standardized operating procedures for front-of-house staff
  • Review event packets for accuracy and timeliness, summarizing into event execution plans
  • Uphold CCG PA event standards in service, presentation, and operational logistics
  • Track and maintain event team member KPIs for annual reviews
  • Assist Regional Director of Service and Staffing Manager with staffing evaluations and captain reviews
  • Develop and execute training programs for service associates
  • Provide feedback on events team personnel
  • Partner with management on personnel matters
  • Assist in recruiting, hiring, and onboarding event team members seasonally
  • Attend and participate in weekly operations meetings and all scheduled training sessions
  • Work with purchasing and event management on beverage system standards
  • Monitor labor and beverage controls at events

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location