Job Overview
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional development opportunities
Job Description
This establishment is a dynamic restaurant focused on delivering exceptional dining experiences through both daily operations and special events. As a leading venue in the hospitality industry, the restaurant prides itself on its commitment to customer satisfaction, quality service, and community engagement. Known for its vibrant atmosphere and dedication to personalized service, it offers a variety of dining options alongside a diverse calendar of parties and private events, making it a favored destination for both locals and visitors alike.
The role of Events & Restaurant Manager is pivotal to the continued success and growth of this establishment. This full-time posi... Show More
The role of Events & Restaurant Manager is pivotal to the continued success and growth of this establishment. This full-time posi... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in restaurant or event management
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Ability to work flexible hours including evenings and weekends
- Proficiency with social media and basic computer skills
- Ability to lead and motivate a team
- Experience managing contracts and private events
Job Qualifications
- Proven experience in restaurant or event management
- Strong leadership and team supervision skills
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Familiarity with social media platforms and online reputation management
- Proficiency in inventory and supply management
- Experience in contract administration and event coordination
- Skilled in customer service and guest satisfaction
- Knowledge of music, lighting and ambiance control
- Ability to work in a fast-paced and dynamic environment
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- Inventory and order all office and front of the house supplies
- Clean, maintain, organize and stock host stand and server stations
- Field all party inquiries, administer all contracts and execute all private parties
- Print out contracts and discuss with General Manager
- Review contracts with General Manager before final copy is executed
- Reply to all party inquiries within 24 hours
- Book and maintain all private events
- Floor management during lunch and dinner
- Assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- Host mandatory AM/PM pre-shift meeting for wait staff and bartenders
- Update and maintain accurate pre-shift notes
- Update intranet, events calendar and website
- Hold a calendar for at least two months out for all in house, catering parties and outside events that may affect staffing and/or sales
- Maintain all social media sites – Facebook, Twitter, Instagram, Yelp, OpenTable, etc.
- Design, print, implementation of all promo materials
- Promote various nights and events
- Play theme appropriate music throughout each segment of the shift
- Control all volume, lighting and temperature throughout the shift
- CTUIT and nightly sales email
- Check Yelp, OT and Trip Advisor and draft response to any negative reviews/complaints
- Ensure guest satisfaction and retention
- File comments cards and update database
- Get out into the community and grow sales by networking and attending various community outreach programs
- Complete bar cards daily and distribute to entire staff and managers
- Ensure that comment cards are available to the staff and collect at the end of all shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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