Job Overview
Compensation
Type:
Hourly
Rate:
Range $19.25 - $27.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
performance bonuses
Employee Discounts
Retirement Plan
Professional development opportunities
Job Description
Our establishment is a vibrant and dynamic restaurant known for its exceptional dining experience and commitment to customer satisfaction. As a staple in the community, we pride ourselves on delivering quality food, outstanding service, and memorable events that bring people together. Our team is passionate about fostering a welcoming environment where guests feel at home, and every detail of their visit is carefully managed to ensure excellence. We continuously strive to innovate and enhance our offerings, making each visit unique and enjoyable for both new and returning customers.
The role of Events & Restaurant Manager is pivotal in drivin... Show More
The role of Events & Restaurant Manager is pivotal in drivin... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a supervisory role within hospitality
- Ability to work flexible hours including evenings and weekends
- Strong interpersonal and organizational skills
- Proficiency with Microsoft Office and social media platforms
- Excellent problem-solving and conflict resolution skills
- Ability to maintain a professional appearance and demeanor
- Must be able to multitask in a fast-paced environment
Job Qualifications
- Experience in restaurant or event management
- Strong leadership and communication skills
- Ability to manage and train staff effectively
- Proficient in social media management and digital marketing
- Strong organizational and multitasking abilities
- Knowledge of event planning and execution
- Customer service orientation
- Familiarity with sales monitoring tools
- Ability to respond diplomatically to customer feedback
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- Inventory and order all office and front of the house supplies
- Clean, maintain, organize and stock host stand and server stations
- Field all party inquiries, administer all contracts, and execute all private parties
- Book and maintain all private events
- Floor management during lunch and dinner
- Host mandatory AM and PM pre-shift meetings for wait staff and bartenders
- Update and maintain accurate pre-shift notes
- Update intranet, events calendar and website
- Maintain all social media sites including Facebook, Twitter, Instagram, Yelp, OpenTable
- Design, print, and implement all promotional materials
- Promote various nights and events
- Play theme appropriate music throughout shifts
- Control volume, lighting, and temperature
- Monitor CTUIT and nightly sales email
- Check and draft responses to negative reviews on Yelp, OpenTable, and TripAdvisor
- Ensure guest satisfaction and retention
- File comment cards and update database
- Network and attend community outreach programs
- Complete and distribute daily bar cards to staff and managers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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