Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.50 - $32.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling
Job Description
The hiring establishment is a dynamic restaurant known for its vibrant atmosphere and commitment to exceptional guest experiences. This restaurant thrives on creating memorable dining and event experiences through its dedicated team and well-managed operations, making it a popular choice for both everyday dining and special occasions. The company prides itself on fostering a positive and energetic work environment where innovation and customer service excellence are highly valued. As a reputable venue in the hospitality industry, it also actively engages in community outreach programs to grow its sales and maintain strong local ties. The establishment is committed to operating efficiently... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in hospitality or restaurant management
- strong organizational and multitasking abilities
- excellent written and verbal communication skills
- ability to work under pressure and handle customer complaints effectively
- proficiency with computer and point of sale systems
- availability to work flexible hours including evenings, weekends and holidays
Job Qualifications
- experience in restaurant or event management
- strong leadership and team management skills
- excellent communication and interpersonal skills
- proficiency with social media platforms
- ability to handle multiple tasks and work in a fast-paced environment
- knowledge of customer service best practices
- basic understanding of inventory management and ordering processes
- ability to work flexible hours including evenings and weekends
Job Duties
- assist in interviewing, hiring, training and supervising all hostesses and servers
- inventory and order all office and front of the house supplies
- clean, maintain, organize and stock host stand and server stations
- field all party inquiries, administer all contracts and execute all private parties
- print out contracts and discuss with general manager
- review contracts with general manager before final copy is executed
- reply to all party inquiries within 24 hours
- book and maintain all private events
- floor management during lunch and dinner
- assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- host mandatory am/pm pre-shift meeting for wait staff and bartenders
- update and maintain accurate pre-shift notes
- update intranet, events calendar and website
- hold a calendar for at least two months out for all in house, catering parties and outside events that may affect staffing and/or sales
- maintaining all social media sites including facebook, twitter, instagram, yelp, opentable
- design, print, implementation of all promo materials
- promoting various nights and events
- play theme appropriate music throughout each segment of the shift
- control all volume, lighting and temperature throughout the shift
- ctuit and nightly sales email
- check yelp, opentable and trip advisor and draft response to any negative reviews or complaints
- ensure guest satisfaction and retention
- file comment cards and update database
- get out into the community and grow sales by networking and attending various community outreach programs
- complete bar cards daily and distribute to entire staff and managers
- ensure that comment cards are available to staff and collect at end of all shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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