Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.50 - $32.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional development opportunities
Job Description
This job opportunity is with a dynamic restaurant that specializes in providing exceptional dining experiences alongside hosting memorable events. Known for its vibrant atmosphere and commitment to excellence, the restaurant prides itself on delivering outstanding service and culinary delights to its guests. The establishment is a well-recognized player in the hospitality industry, catering to a diverse clientele and emphasizing both quality and customer satisfaction. The business thrives on maintaining strong community ties and leveraging modern marketing channels to promote its special events and daily operations efficiently.
The role of Events & Restaurant Manager is a pivotal position within this bustli... Show More
The role of Events & Restaurant Manager is a pivotal position within this bustli... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a supervisory or managerial role in the hospitality industry
- Knowledge of event planning and restaurant operations
- Ability to manage multiple tasks and work under pressure
- Strong computer skills, including familiarity with social media platforms
- Excellent verbal and written communication skills
- Availability to work evenings and weekends
Job Qualifications
- Experience in restaurant or event management
- Strong leadership and interpersonal skills
- Excellent organizational and multitasking abilities
- Proficiency in social media management
- Good communication and customer service skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- Inventory and order all office, and front of the house supplies
- Clean, maintain, organize and stock host stand and server stations
- Field all party inquiries, administer all contracts and execute all private parties
- Print out contracts and discuss with general manager
- Review contracts with general manager before final copy is executed
- Reply to all party inquiries within 24 hours
- Book and maintain all private events
- Floor management during lunch and dinner
- Assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- Host mandatory AM / PM pre-shift meeting for wait staff and bartenders
- Update and maintain accurate pre-shift notes
- Update intranet, events calendar and website
- Hold a calendar for at least two months out for all in house, catering parties and outside events that may affect staffing and / or sales
- Maintaining all social media sites – Facebook, Twitter, Instagram, Yelp, OpenTable, etc.
- Design, print, implementation of all promo materials
- Promoting various nights and events
- Play theme appropriate music throughout each segment of the shift
- Control all volume, lighting and temperature throughout the shift
- CTUIT and nightly sales email
- Check Yelp, OT and Trip Advisor and draft response to any negative reviews / complaints
- Ensure guest satisfaction and retention
- File comments cards and update database
- Get out into the community and grow sales, by networking and attending various community outreach programs
- Complete bar cards daily and distribute to entire staff and managers Ensure that comment cards are available to the staff and collect at the end of all shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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