Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
This job opening is for the position of Events & Restaurant Manager at a dynamic hospitality establishment, presumably a restaurant or event venue focused on providing memorable dining and event experiences. The establishment emphasizes customer satisfaction, community engagement, and seamless operations while managing a lively environment involving both daily restaurant functions and special event coordination. It aims to blend exceptional service with creative event planning, making it an ideal workplace for motivated professionals passionate about the hospitality industry. Employment type appears to be full-time, focusing on hands-on management and leadership roles across front-of-house operations.
The role of Events & Resta... Show More
The role of Events & Resta... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in restaurant or event management
- ability to work flexible hours including evenings and weekends
- strong organizational skills
- excellent verbal and written communication skills
- proficiency in common computer applications and social media platforms
- capability to handle stressful situations calmly and effectively
- valid work authorization
Job Qualifications
- Proven experience in restaurant or event management
- strong leadership and team supervision skills
- excellent communication and interpersonal skills
- ability to manage multiple tasks and work in a fast-paced environment
- proficiency in social media management and promotional marketing
- knowledge of inventory and supply chain management
- experience with event planning and contract administration
- customer service oriented with a focus on guest satisfaction
- familiarity with sales reporting and software
- ability to maintain organized documentation and schedules
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- inventory and order all office and front of the house supplies
- clean, maintain, organize and stock host stand and server stations
- field all party inquiries, administer all contracts and execute all private parties
- print out contracts and discuss with general manager
- review contracts with general manager before final copy is executed
- reply to all party inquiries within 24 hours
- book and maintain all private events
- floor management during lunch and dinner
- assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- host mandatory AM/PM pre-shift meeting for wait staff and bartenders
- update and maintain accurate pre-shift notes
- update intranet, events calendar and website
- hold a calendar for at least two months out for all in house, catering parties and outside events that may affect staffing and/or sales
- maintaining all social media sites including Facebook, Twitter, Instagram, Yelp, OpenTable
- design, print, implementation of all promo materials
- promoting various nights and events
- play theme appropriate music throughout each segment of the shift
- control all volume, lighting and temperature throughout the shift
- CTUIT and nightly sales email
- check Yelp, OT and Trip Advisor and draft response to any negative reviews or complaints
- ensure guest satisfaction and retention
- file comments cards and update database
- get out into the community and grow sales by networking and attending various community outreach programs
- complete bar cards daily and distribute to entire staff and managers
- ensure that comment cards are available to the staff and collect at the end of all shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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