Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.25 - $29.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development
Job Description
The hiring company is a vibrant restaurant and events venue dedicated to providing exceptional dining and event experiences. Known for its dynamic atmosphere and commitment to quality service, the establishment takes pride in hosting a variety of special events, private parties, and daily dining services. The company blends a passion for culinary excellence with an engaging community presence, making it a popular destination for both casual diners and event guests. Its focus on customer satisfaction, coupled with a proactive approach to marketing and social media, positions it as a leader in the hospitality industry within its locale. With a dedicated... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in restaurant or event management
- Strong organizational and multitasking skills
- Ability to work flexible hours including evenings and weekends
- Proficiency with social media and digital marketing tools
- Effective communication skills
- Ability to lead and motivate a team
- Basic computer skills including email and Microsoft Office
- Physical ability to perform job duties such as stocking and cleaning
Job Qualifications
- Proven experience in restaurant or event management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to multitask and manage time effectively
- Skilled in customer service and conflict resolution
- Familiarity with social media platforms and online review management
- Competency in organizing and promoting events
- Basic knowledge of inventory and supply management
- Experience with scheduling and conducting pre-shift meetings
- Ability to work under pressure in a fast-paced environment
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- Inventory and order all office and front of the house supplies
- Clean, maintain, organize and stock host stand and server stations
- Field all party inquiries, administer all contracts and execute all private parties
- Print out contracts and discuss with General Manager
- Review contracts with General Manager before final copy is executed
- Reply to all party inquiries within 24 hours
- Book and maintain all private events
- Provide floor management during lunch and dinner
- Assist at hostess stand, touch tables and assist wait/bar staff in all aspects of service
- Host mandatory AM/PM pre-shift meetings for wait staff and bartenders
- Update and maintain accurate pre-shift notes
- Update intranet, events calendar and website
- Hold a calendar for at least two months out for all in house, catering parties and outside events that may affect staffing or sales
- Maintain all social media sites including Facebook, Twitter, Instagram, Yelp, OpenTable
- Design, print and implement all promotional materials
- Promote various nights and events
- Play theme-appropriate music throughout each segment of the shift
- Control all volume, lighting and temperature during the shift
- Manage CTUIT and nightly sales email
- Check Yelp, OT and Trip Advisor and draft responses to any negative reviews or complaints
- Ensure guest satisfaction and retention
- File comment cards and update database
- Engage with the community to grow sales through networking and outreach programs
- Complete bar cards daily and distribute to all staff and managers
- Ensure comment cards are available to staff and collected at the end of shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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