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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $70,000.00
Work Schedule
Standard Hours
Flexible
Night Shifts
Benefits
Comprehensive benefits package
Generous paid holidays
No probation for vacation accrual
Competitive health coverage
overtime eligibility
Discretionary annual bonus
Career advancement opportunities
Job Description
This hiring organization is part of the world’s largest third-party hotel management group, renowned for its extensive portfolio of premier hotel properties primarily located in dynamic urban centers such as New York City. Recognized for driving high standards of service excellence and operational efficiency, the company is dedicated to cultivating outstanding guest experiences and providing an empowering environment for its employees. With its strong emphasis on professional growth, dynamic work culture, and innovative hospitality management practices, the company stands out as a premier employer in the hospitality industry.
The position open is that of an Evening Front Office Mana... Show More
The position open is that of an Evening Front Office Mana... Show More
Job Requirements
- Bachelor's degree or equivalent work experience
- Three or more years of hospitality or hotel operational management experience
- Availability to work evening and overnight shifts
- Strong communication and interpersonal skills
- Ability to manage administrative tasks and handle confidential information
- Flexibility to work five days per week including weekends or holidays if necessary
Job Qualifications
- Three or more years of hospitality, hotel, or customer-facing operational management experience
- Proven track record supervising teams in a 24/7 environment
- Strong administrative and communication skills
- Ability to manage supplies, confidential documents, and guest/vendor email correspondence
Job Duties
- Drive exceptional guest experience by overseeing all front desk, guest services, and bell operations
- Manage, mentor, and schedule guest service agents for optimal engagement and performance
- Maintain payroll accuracy, supply inventories, and documentation compliance to support smooth daily operations
- Respond rapidly and professionally to escalations, guest satisfaction issues, and internal communications
- Collaborate with department leaders to ensure a cohesive and guest-focused service environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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