Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401k with employer match
Paid Time Off
paid volunteer time
Learning and development opportunities
Mental health and coaching visits
Wine discounts
Job Description
Copain Winery is a multi-generational, family-owned winery dedicated to producing wines that embody authenticity and exceptional pedigree. This esteemed establishment is part of the larger Jackson Family Wines portfolio, known for its commitment to quality, innovation, and sustainability within the wine industry. Copain Winery prides itself on crafting premium wines that reflect the unique terroir and distinctive character of its vineyards, all while honoring the traditions passed down through generations. The winery draws wine enthusiasts from around the globe who seek exceptional wines paired with memorable tasting experiences. Committed to fostering a culture of acceptance, fairness, and belonging, Copain Winery... Show More
Job Requirements
- 2+ years related experience preferred in sales, customer service or hospitality
- knowledge of wines and ability to tell the story that promotes loyalty and sales
- able to work a flexible schedule including weekends
- competency in Point of Sales systems, Microsoft Office, including Excel, Word, and Outlook
- outstanding ability in customer service and working with the public
- commitment to excellence, high standards and working effectively with a team
- strong organizational, problem-solving, multi-tasking and analytical skills
- flexibility and ability to manage changing priorities with enthusiasm
- must be fluent in English
- able to stand and walk for long periods of time and lift up to 50 pounds repeatedly
Job Qualifications
- 2+ years related experience in sales, customer service or hospitality
- knowledge of wines and ability to tell the story to promote loyalty and sales
- competency in Point of Sales systems, Microsoft Office including Excel, Word, and Outlook
- outstanding ability in customer service and working with the public
- commitment to excellence, high standards, and working effectively with a team
- strong organizational, problem-solving, multi-tasking and analytical skills
- flexibility and ability to manage changing priorities with enthusiasm
- fluent in English
Job Duties
- Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets
- strengthens preexisting member and collector relationships while establishing new relationships via phone and email
- provides excellent customer service to guests while supporting Club Manager and Estate Manager with service inquiries
- assists in phone and email outreach during Club shipments and new wine releases
- develops referral partners through business development activities to drive sales and awareness for the property
- assists in hospitality events, calls, and digital communications consistent with winery expectations
- offers exemplary customer service at all touch points providing customized customer support
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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