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Aimbridge Hospitality

Embassy Suites Tempe - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k plan

Job Description

Our hotel is a luxurious all-suite property located just minutes from the Arizona State University (ASU) campus and the vibrant shopping and nightlife of Mill Avenue in Phoenix, Arizona. We pride ourselves on offering an exceptional guest experience, combining modern amenities with warm, personalized service. Guests can enjoy a complimentary shuttle to Phoenix Sky Harbor Airport, relax in a sleek lobby with a bar and lounge area, and indulge in our expanded breakfast section featuring a made-to-order fresh omelet station to start the day right. Each spacious suite includes a separate living area, providing extra comfort and convenience. Our complimentary... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite

Job Qualifications

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • strong communication and interpersonal skills
  • ability to multitask and solve problems quickly

Job Duties

  • provide exceptional guest service and hospitality
  • greet guests warmly and manage check-in and check-out processes
  • communicate clearly and confidently with guests and staff
  • handle guest inquiries and resolve complaints efficiently
  • manage reservations and coordinate with housekeeping and other departments
  • multitask effectively to ensure smooth front desk operations
  • maintain accurate financial and guest records

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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