Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Drink Runner

Job Overview

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Employment Type

Hourly
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Free games
Employee Discounts

Job Description

Dave & Buster's is a well-known entertainment and dining establishment that offers a unique blend of food, drinks, and games, creating an ideal environment for social gatherings and celebrations. Known for its vibrant atmosphere, Dave & Buster's has become a popular destination for people looking to enjoy a fun experience with friends and family. The company is committed to providing a welcoming and energetic environment for both its guests and employees, emphasizing teamwork, excellent customer service, and a lively atmosphere. As a leader in the entertainment restaurant industry, Dave & Buster's combines the excitement of arcade games with a full-service... Show More

Job Requirements

  • work days, nights and/or weekends as required
  • work in noisy, fast paced environment with distracting conditions
  • read and write handwritten notes
  • lift and carry up to 30 pounds
  • move about facility and stand for long periods of time
  • walk or stand 100% of shift
  • reach, bend and stoop frequently

Job Qualifications

  • must be at least 18 years of age
  • must be able to read and communicate in English
  • skilled in effectively communicating with guests to generate enthusiasm
  • thorough understanding of food and drink menu items
  • ability to work efficiently in a fast-paced environment
  • able to follow company sanitation and alcohol awareness procedures
  • capable of maintaining a clean and organized service station
  • strong teamwork skills to promote a harmonious working environment
  • experience with customer service or hospitality is preferred but not required

Job Duties

  • deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • keep immediate supervisor fully informed of all problems or unusual matters
  • create a warm, fun atmosphere for guests and team members
  • adhere to company’s sanitation procedures
  • follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • assess guest demeanor and identify when behavior should be reported to a manager
  • make and deliver non-alcoholic drinks to guests
  • ensure all drinks are properly garnished and delivered in a timely manner
  • follow tray procedures to minimize loss and ensure accuracy
  • assist in clearing dishes and glassware and refilling beverages
  • assist in bussing and resetting tables
  • restock and prepare supplies for shift change or close
  • check back with guests after drink delivery to ensure satisfaction
  • greet newly seated guests in a friendly and timely manner
  • maintain thorough understanding of menu items to answer guest questions
  • work efficiently adhering to 'full hands in, full hands out' philosophy
  • assist other team members as needed
  • keep station clean and appropriately set up and take down tables
  • assist in party set up and breakdown
  • maintain favorable working relationships with team members to promote cooperative and harmonious work climate
  • communicate effectively with guests to generate enthusiasm about the Dave & Buster's experience
  • comply with dress code and maintain neat, clean, professional appearance
  • be able to read and communicate in English
  • listen carefully to guests’ orders and communicate with guests and team members verbally
  • maintain guest safety and service quality standards

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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