Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $33.00 - $65.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Employee travel perks
Profit sharing
Job Description
JetBlue Airways is a leading American airline known for its commitment to redefining air travel experiences through exceptional customer service, operational excellence, and innovative practices. Founded with a mission to bring humanity, innovation, and reliability to the skies, JetBlue has grown into one of the most respected names in the airline industry. Headquartered in New York City, JetBlue Airlines serves a growing network of destinations across North America, the Caribbean, and Latin America. The company prides itself on its supportive leadership, transparent pay structures, and strong profit-sharing culture, offering employees opportunities to grow and thrive within the organization. Beyond just... Show More
Job Requirements
- high school diploma or equivalent
- ability to work flexible hours including nights, weekends, and holidays
- must meet FAA medical and safety standards
- ability to lift and carry luggage weighing up to 50 pounds
- pass background check and drug screening
- authorized to work in the United States
- excellent physical fitness
Job Qualifications
- high school diploma or equivalent
- previous customer service or hospitality experience preferred
- strong communication and interpersonal skills
- ability to remain calm and make decisions under pressure
- proficiency in cross-cultural communication
- completion of JetBlue University training
- knowledge of FAA safety regulations beneficial
Job Duties
- manage cabin experience strategy on each flight
- uphold FAA and JetBlue safety standards
- support guests and crew during all phases of flight with empathy and judgment
- ensure every guest interaction reflects JetBlue's brand values
- participate in immersive paid training at JetBlue University
- apply cross-cultural communication and crisis management skills
- collaborate with team members and leadership to deliver consistent service excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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