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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
401(k)
Disability insurance
Vision Insurance
Job Description
Legends Global is a premier partner of the world’s greatest live events, venues, and brands. As a leader in the live event industry, Legends Global offers a fully integrated premium service solution through a white-label approach, ensuring that partners remain at the forefront of their respective markets. With an expansive network covering 450 venues worldwide, Legends Global hosts approximately 20,000 events annually, engaging 165 million guests each year. Their expertise spans feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking services for world-class live event venues. This comprehensive approach allows Legends Global to provide... Show More
Job Requirements
- Bachelor’s degree or equivalent
- 6 plus years of successful sales & service management experience
- Experience managing a team of 4 or more people in the premium service space
- Skilled analyzing data, developing concise recommendations and presenting to executive leadership
- Outstanding written and verbal communication skills
- Ability to manage a high level of detail across multiple projects
- High emotional intelligence
- Ability to prioritize and meet competing deadlines independently
- Ability to manage multiple tasks simultaneously
- Proven ability to work collaboratively in a team-oriented environment
Job Qualifications
- Experience managing a team of 4 or more people in the premium service space
- Skilled analyzing data, developing concise recommendations and presenting to executive leadership
- Outstanding written and verbal communication skills to develop strong working relationships with partners, teammates, and other stakeholders
- Ability to manage a high level of detail across multiple projects and to prioritize efficiently
- High emotional intelligence, intellectual curiosity and desire to grow professionally
- Ability to prioritize and meet competing deadlines independently
- Ability to manage multiple tasks simultaneously, while remaining organized, efficient and calm under pressure
- Proven ability to work collaboratively in a team-oriented environment
- Partnership Activation experience a plus
- Bachelor’s degree or equivalent
- 6 plus years of successful sales & service management experience (sports business a plus)
Job Duties
- Lead the planning, development and activation of all service offerings including the creation of a service identity and pioneering a proactive service culture
- Work directly with potential partners and suite clients, in conjunction with sales and activation, to understand brand objectives and educate the brand team(s) on optimizing their partnership
- In accordance with all internal and external parties, support the development and execution of partnership strategies and guidelines including announcements, activation build outs, and creative/experiential brand guides
- Project manage key initiatives as needed to ensure coordination across revenue lines when dealing with external parties including third-party agencies, architects, hospitality, etc. to develop and streamline sales processes that improve sales efficiency. Key examples include the ongoing function of the sales center, marketing campaigns, website, brochure, etc.
- Key role in maintaining alignment between partnerships, sales, marketing, business operations, finance, and other stakeholders to share insights and centralize information. Key examples include monthly reporting, budget reconciliation and tracking
- Plan and execute key industry networking events to identify new business and create experiences for prospective clients
- Attract, mentor, and manage a team of service minded individuals. Champion a positive culture through team building, professional development, and innovative techniques
- Foster strong, collaborative working relationships with the Cleveland Browns organization and business partners
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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