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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Job Description
The City is a forward-thinking municipal organization committed to enhancing the quality of life for its residents through comprehensive community services and innovative public programs. As part of its ongoing dedication to serving the community, the City operates a Special Services Department that plays a pivotal role in managing and developing recreational, cultural, and community facilities and programs. This department is dedicated to providing high-quality services across a diverse range of areas including parks, recreation, aquatics, athletics, fitness, cultural programming, and golf course operations. The City emphasizes excellence, inclusivity, and community engagement, ensuring that all services meet the evolving needs... Show More
Job Requirements
- Bachelor's degree in a related field
- minimum 7 years of progressively responsible experience in parks and recreation or community services management
- demonstrated experience managing budgets and capital projects
- strong leadership and team management capabilities
- excellent verbal and written communication skills
- ability to work flexible hours including evenings and weekends
- valid driver's license
- physical ability to perform site visits, including walking and lifting up to 25 pounds
- knowledge of relevant federal, state, and local laws and regulations
- proficiency with computer software and technology systems
Job Qualifications
- Bachelor's degree in public administration, recreation management, business administration, or a related field
- extensive experience in parks and recreation management or public services administration
- proven leadership and management skills in supervising large teams
- strong financial management and budgeting expertise
- ability to develop and implement strategic plans and capital improvement projects
- knowledge of relevant laws, regulations, and safety standards
- excellent communication, interpersonal, and public relations skills
- experience working with community groups and governmental agencies
- proficiency in grant writing and administration
- ability to utilize technology and enterprise systems for operations management
- commitment to ethical conduct and community-oriented service
Job Duties
- Provide executive leadership and direction for all departmental operations, programs, facilities, services, and staff
- establish departmental goals, objectives, performance measures, and service standards aligned with the City's mission, vision, and strategic plan
- promote a culture of collaboration, accountability, customer service, innovation, inclusivity, and ethical conduct consistent with City values and the ICMA Code of Ethics
- serve as advisor to the City Manager and provide direct support on special projects and strategic initiatives
- ensure departmental policies and procedures are followed consistently by all employees
- conduct and coordinate studies to assess community recreational needs and interests across all age groups
- develop, implement, and oversee short- and long-range Parks and Recreation Master Plans and capital improvement plans
- design, develop, and evaluate recreation programs, cultural services, athletic leagues, educational programs, and community events
- establish fee structures for programs and services and ensure proper collection, security, and accounting of funds
- coordinate City participation in special community events and partnerships with external organizations
- prepare, administer, and monitor an annual operating budget, ensuring expenditure remains within approved appropriations
- provide oversight into capital projects, including major facilities, infrastructure improvements, and Citywide recreation assets
- review and approve work plans, work orders, purchase orders, contracts, invoices, overtime usage, and expense reports in compliance with City policies
- apply for, administer, and manage grants and assist with bidding and procurement processes
- develop and maintain a performance dashboard of budget benchmarks and goals
- provide a financial summary of budget performance to City Manager and City Council on a quarterly basis
- direct the recruitment, hiring, supervision, evaluation, training, and professional development of approximately 50 full-time employees and several hundred part-time employees and volunteers
- monitor employee performance, provide coaching and feedback, and ensure completion of accurate, timely, and consistent performance evaluations
- lead, motivate, and develop a high-performing team focused on service excellence and operational efficiency
- take disciplinary action, when necessary, in accordance with collective bargaining agreements and collaborate with union representatives and Human Resources on employee relations, grievances, and disciplinary actions
- oversee maintenance, safety, cleanliness, and operational effectiveness of all parks, recreation facilities, athletic fields, and grounds
- ensure compliance with all applicable federal, state, and local laws, regulations, and safety standards
- serve as Risk Manager for the Department and develop procedures for participant and facility safety
- oversee inventory, maintenance, repair, and replacement of departmental equipment and supplies
- support implementation and adoption of new technologies and enterprise systems
- serve as liaison to the Parks and Recreation Commission, City boards and committees, emergency planning teams, and community organizations
- attend and present at City Council, Commission, and public meetings as required
- lead and manage public engagement initiatives, including millage renewal campaigns and community outreach efforts
- build and maintain strong partnerships with residents, civic leaders, community groups, and other governmental agencies
- represent the City in professional associations, conferences, workshops, and civic organizations
- analyze departmental operations and business processes to identify opportunities for improvement, efficiency, and innovation
- develop and implement policies, procedures, and performance standards to enhance service delivery
- prepare reports, presentations, and year-end summaries for City leadership and commissions
- perform related duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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