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Director of Self Perform Operations-Craft Training & Upskilling
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $69,500.00 - $124,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Paid holidays
Employee assistance program
Job Description
The hiring organization is a reputable construction and operations company that focuses on enhancing the skills of its craft workforce through comprehensive training and development programs. The company values a strategic approach to workforce development, placing a strong emphasis on safety, quality, ethics, diversity, and inclusion. By leveraging industry-recognized curricula such as those provided by the National Center for Construction Education and Research (NCCER), this company ensures that both its internal Self-Perform Operations (SPO) craft employees and third-party workforce maintain high standards of proficiency and readiness for the demands of the construction industry. The company is committed to continuous improvement... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 5 years of experience in workforce training or construction operations
- Experience managing NCCER accredited training programs
- Strong organizational and leadership skills
- Ability to develop and manage vendor agreements
- Proficiency with training management and registry systems
- Ability to conduct audits and maintain compliance
- Excellent interpersonal and communication skills
- Availability to travel as needed
- Commitment to promote diversity, equity, and inclusion in training programs
Job Qualifications
- Bachelor's degree in construction management, education, human resources, or related field preferred
- Proven experience in managing craft training programs or workforce development initiatives
- Strong leadership skills with experience in team supervision and coaching
- Familiarity with NCCER accreditation standards and curricula
- Excellent project management skills including planning, scheduling, budgeting, and risk management
- Effective communication and collaboration skills with cross-functional teams
- Experience working in construction or self-perform operations environment preferred
- Ability to manage multiple projects and priorities simultaneously
- Proficiency in talent management systems and training record management
- Knowledge of secure testing protocols and data privacy practices
Job Duties
- Drive development of roadmap and calendar for multisite upskilling programs for craft employees and third-party workforce and manage SPO Trainers to serve as local 'Program Managers' to launch and scale cohorts aligned to project schedules and workforce demand
- Manage and coach SPO Trainers to build and manage program project plans, milestones, budgets, risks, and communications for each project site
- Supervise SPO Trainers, participate in hiring process, onboard new employees, deliver timely performance feedback for direct reports, contribute to performance appraisals, utilize talent management systems, and identify training for development needs
- Develop and manage vendor agreements and oversee vendor commitments to fulfill service-level performance
- Maintain program standards to achieve and retain NCCER accreditation status and oversee company adoption of related policies and procedures
- Maintain and oversee NCCER credentials and plan credential renewals for trainers, proctors, performance evaluators, and administrators
- Implement and audit secure testing protocols to ensure safeguarding of test materials and trainee personal identifiable information per company and NCCER policy
- Oversee accurate and timely NCCER Registry entries, training records, and completion and credential issuance
- Prepare for and lead compliance reviews and NCCER audits, manage and close findings with corrective actions
- Standardize operating procedures, forms, and quality checks across program sites
- Select, onboard, and coach trainers and site coordinators
- promote use of current NCCER curricula, materials, and performance verifications
- Drive inclusion of safety, quality, and ethics throughout instruction and coordinate with Safety teams to align on Job Hazard Analysis and site-specific controls
- Support multilingual delivery of training content and reasonable accommodations
- Partner with local Human Resources and Talent Acquisition teams to target high-demand crafts and build opportunities from entry-level to staff-level roles
- Collaborate with project stakeholders to promote opportunities and identify candidates aligned to real work
- Cultivate relationships with schools, community organizations, workforce boards, and veteran programs to expand candidate pools
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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