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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Retirement Plan
Flexible Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
Flexible Spending Accounts (FSAs)
Paid parental leave
Personal Leave
Job Description
Crothall Healthcare, a Compass Healthcare company, is a leading specialized service provider dedicated exclusively to the healthcare industry. With a robust portfolio of over 900 hospital partners across 46 states, Crothall delivers high-quality, innovative, and responsive support services to many of the nation's Top 100 Hospitals. Recognized consistently as one of Modern Healthcare's Best Places to Work and a Best Place to Work in Pennsylvania, Crothall prides itself on its commitment to excellence, teamwork, and professional growth. The company employs more than 32,000 team members who specialize in a variety of essential healthcare support services, including Environmental Services, Patient Transportation,... Show More
Job Requirements
- BS/BA in management or equivalent work experience
- Minimum 5 years of operations or management experience
- Experience in leadership roles involving contract management, customer service, and staff development
- Ability to work independently and in a team environment
- Strong communication and organizational skills
- Ability to handle stressful situations with diverse populations
- Proficiency in Microsoft Office and related software
Job Qualifications
- BS/BA in management or equivalent work experience required
- At least 5 years of operations/management experience
- Strong background in leadership with exposure to contract management, customer service, and people development
- Self-directed with a strong sense of urgency and team cooperation
- High energy level with a strong work ethic and performance expectations
- Able to work with diverse populations under difficult and stressful situations
- Strong communication, presentation, and listening skills
- Ability to maintain organization in a changing environment
- Proficient in Windows-based office software including Microsoft Office, Word, Excel, PowerPoint, and Outlook
Job Duties
- Monitor and hold departmental managers responsible for compliance with hospital policies, contractual provisions, procedures, and initiatives
- Participate in various hospital departments and committees
- Lead departmental managers to implement strategies and execute plans to optimize the long term relationship between the company and the client
- Initiate strategic processes that address continuously measurable improvements in service
- Work with department heads to address productivity, operational performance, staff retention and engagement
- Hold management teams accountable for compliance with HR policies and procedures including benefits, vacations, evaluations, EEOC, and regulatory compliance
- Assure that the highest standards of service are provided with a focus on patient satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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