Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $110,000.00 - $1.00
Work Schedule
Flexible
Benefits
Highly competitive wages
Exceptional benefit plan for eligible associates and family members
401K matching program for eligible associates
flexible scheduling
discounts with Crescent managed properties in North America
Additional hotel discounts with Marriott International brand hotels
Free parking
free meal during shift
Quarterly employee appreciation events
Job Description
Marriott Syracuse Downtown is a historic hotel located in Syracuse, New York, known for its rich heritage and commitment to exceptional guest experiences. As part of the Crescent Hotels & Resorts family, the hotel upholds the highest standards of hospitality and service excellence. Crescent Hotels & Resorts is a distinguished hospitality company dedicated to fostering a great place to work by promoting diversity, equity, and inclusion at all levels of the organization. The company values its associates and strives to create an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion, which strengthens the overall culture... Show More
Job Requirements
- High school diploma or GED
- Four years experience in guest services, front desk, housekeeping, or related professional area
- Or two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Two years experience in guest services, front desk, housekeeping, or related professional area
- Five years experience working in a supervisory or director position in a hotel setting
Job Qualifications
- Experience working in a supervisory or director position in a hotel setting
- Strong knowledge of Food and Beverage operations
- Understanding of hotel functions including engineering, event management, finance, human resources, legal, guest services, sales and marketing, security and loss prevention
- Demonstrated management competencies such as adaptability, communication, problem solving, decision making, driving for results, customer relationship management, and a global mindset
- High school diploma or GED with relevant experience
- Or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field with relevant experience
Job Duties
- Support all aspects of the operation including guest and employee satisfaction
- Manage human resources functions
- Oversee financial performance and sales revenue generation
- Assist General Manager in implementing property-wide strategies
- Ensure implementation of brand service strategy and initiatives
- Build relationships with key customers
- Lead and develop the team to meet guest expectations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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