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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $64,300.00 - $115,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional Development
Job Description
The hiring organization is a reputable multi-site car wash company committed to delivering exceptional customer service and maintaining high standards of cleanliness and operational excellence across all locations. This company values continuous improvement, innovation, and employee development, ensuring that all stores operate efficiently and sustainably by implementing effective operational strategies and comprehensive training programs. With a focus on quality and consistency, this organization strives to lead the car wash industry by providing state-of-the-art equipment, professional service, and a supportive working environment for its employees.
The role of the Director of Operations is a pivotal leadership position tasked with overseeing... Show More
The role of the Director of Operations is a pivotal leadership position tasked with overseeing... Show More
Job Requirements
- Minimum 3 years of experience in the car wash industry as an operational leader
- advanced understanding of car wash equipment, its order of operations and maintenance/upkeep best practices
- experience with wash chemicals and their application processes
- cross trained in wash equipment troubleshooting and general repair
- understanding of wash POS systems
- advanced knowledge of MS Office programs
- strong written skills with experience creating training documents
Job Qualifications
- Minimum 3 years of experience in the car wash industry as an operational leader
- advanced understanding of car wash equipment, its order of operations and maintenance/upkeep best practices
- experience with wash chemicals and their application processes
- cross trained in wash equipment troubleshooting and general repair
- understanding of wash POS systems
- advanced knowledge of MS Office programs
- strong written skills with experience creating training documents
- understanding of DRB programming and customization
- leadership, self-driven, high energy, positive attitude, adaptability, enthusiasm to achieve goals, excellent communication and problem-solving skills
Job Duties
- Support Car Wash Managers with continuous improvement and development
- establish the standard for customer service, quality and cleanliness
- travel between locations to offer education and follow up on products, services, promotions and operational initiatives
- act as the company expert on wash equipment, chemicals, application processes and service initiatives
- hire or promote, train and evaluate Car Wash Managers
- partner with HR to address and resolve employee relations matters
- field and resolve customer or employee issues as needed
- develop, implement and deliver training programs and support documents outlining best practices for tunnel equipment inspections, maintenance and troubleshooting, chemical application, inventory, ordering and storage, opening and closing procedures, additional initiatives as determined
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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