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Job Overview
Compensation
Salary
Range $72,200.00 - $129,600.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Performance bonus
Career Development
flexible schedule
Job Description
SAYN is a distinguished company operating within the luxury consumer goods sector, known for its commitment to quality and exceptional product presentation. As a specialized operator in this niche market, SAYN emphasizes precision and meticulous standards across its entire fulfillment and warehouse operations. The company handles a diverse range of beauty, personal care, and other sensitive consumer goods, ensuring that each product reaches customers in impeccable condition. Their operations encompass complex fulfillment systems, including multi-channel distribution and adherence to stringent compliance protocols, particularly through Amazon's FBA and Seller or Vendor Central platforms.
The role of Operator at SAYN... Show More
The role of Operator at SAYN... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum of 8 years in operations leadership within warehouse or distribution
- Direct experience with Amazon FBA and Seller/Vendor Central operations
- Strong knowledge of fulfillment workflows and inventory management
- Experience in beauty, personal care, or consumer goods sectors preferred
- Ability to lead and develop multidisciplinary teams
- Proven track record of managing high-volume, multi-channel fulfillment
- Strong analytical and problem-solving abilities
- Effective communication and interpersonal skills
- Commitment to maintaining safety and compliance standards
Job Qualifications
- 8 to 12 years of operations leadership experience in warehouse or distribution environments
- Direct ownership of Amazon fulfillment operations including FBA prep, inbound compliance, and Seller or Vendor Central workflows
- Experience in beauty, personal care, or consumer goods is strongly preferred
- Proven ability to lead multi-channel fulfillment operations at a high revenue scale
- Strong systems literacy and data-driven decision-making skills
- Excellent communication and leadership skills
- Experience managing teams in fast-paced, high-pressure environments
Job Duties
- Own daily warehouse operations across direct fulfillment and FBA prep workflows
- Ensure accuracy across all receiving, picking, packing, and shipping functions with the quality standards expected of a luxury brand
- Maintain inventory integrity through disciplined cycle count programs and proactive variance resolution
- Drive throughput efficiency and space utilization to support multi-channel volume demands
- Lead all Amazon fulfillment operations including FBA inbound shipment creation, prep compliance, and inventory placement strategy
- Manage Seller Central and Vendor Central workflows where applicable
- Ensure channel-level SLA adherence across ecommerce, marketplace, and retail replenishment without compromising luxury packaging or brand presentation standards
- Manage inbound freight scheduling and container intake
- Coordinate vendor delivery timelines and hold suppliers accountable to receiving windows
- Prevent bottlenecks in receiving and staging, and maintain a consistent vendor communication cadence that reduces friction and protects throughput
- Build, implement, and enforce SOPs across all operational teams
- Identify process failures and drive structured improvements
- Standardize workflows to create consistency across fulfillment channels and eliminate variability
- Own operational dashboards and drive daily and weekly performance reviews
- Escalate risk early and clearly to the COO / Senior Leadership Team
- Lead root cause analysis on operational failures and follow through with corrective action
- Partner with the Marketplace team on planning and execution
- Support Finance with accurate inventory reporting
- Coordinate with Customer Service to resolve fulfillment issues
- Communicate proactively across departments and serve as the operational point of contact for cross-functional issues
- Directly manage warehouse manager, supervisors, and operations leads
- Develop frontline managers into accountable operators
- Build a culture where ownership is the standard
- Ensure all safety and compliance standards are met consistently
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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