Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Quarterly incentive plan
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Employee Referral Bonuses
Employee Recognition and Rewards Program
paid volunteer time
Employee Discounts
Wellness incentives
Job Description
Crane is a leader in logistics and customs brokerage, dedicated to providing superior customs entry services and operational excellence to clients across the United States. With a focus on maximizing profitability and maintaining rigorous compliance with Customs requirements, Crane operates at the intersection of international trade, transportation, and finance. This well-established company emphasizes the importance of expert knowledge and client-centered service in the customs brokerage industry. Crane is recognized for its commitment to employee development, motivation, and maintaining a workplace culture that promotes operational success and continuous improvement. The company supports growth by offering comprehensive benefits and a great place... Show More
Job Requirements
- High school diploma or higher
- Must have US Customs Brokerage License
- Minimum ten years related experience in US Customs Brokerage
- Minimum five years managerial experience
- Ability to work on-site with regular and punctual attendance
- Ability to meet physical requirements including talking, hearing, operating computer equipment, and ability to sit or stand for extended periods
- Must pass pre-employment substance abuse testing
- Must successfully pass E-Verify check
Job Qualifications
- Bachelor's degree in International Business, Transportation, Finance, or related discipline preferred
- Minimum ten years industry-related experience in US Customs Brokerage
- Minimum five years managerial experience required
- Extensive client service skills
- Thorough knowledge of Customs Brokerage principles
- Proficient in Customs Brokerage software systems
- Advanced knowledge of Microsoft Office Suite 365
- Excellent oral and written communication skills
- Excellent organizational, time management, and leadership skills
- Proven ability to manage P&L, budget, and operational priorities
- Exceptional critical thinking and problem-solving abilities
Job Duties
- Direct Brokerage operations to ensure service standards are met or exceeded
- Maximize profitability through superior client service and effective communication
- Manage communications and follow-up with Customs and stakeholders
- Plan and monitor daily staffing schedules adjusting as needed
- Manage revenue and expenses within budget
- Train, develop and motivate employees for peak performance
- Conduct audits of Brokerage sites in compliance with C-TPAT and Customs guidelines
- Oversee and direct performance management of Brokerage staff
- Perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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