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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $84,800.00 - $135,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
This prestigious hotel is a distinguished luxury establishment known for delivering exceptional hospitality experiences to its diverse clientele. The hotel offers world-class amenities and services, catering to both local guests and international travelers seeking superior accommodations and unforgettable experiences. With its prime location and dedication to excellence, the hotel prides itself on creating memorable stays through attentive service, elegant design, and innovative offerings. The hotel operates various Food & Beverage outlets, each designed to provide unique dining experiences that appeal to a wide range of tastes and preferences, making it a sought-after destination for guests and visitors alike.
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Job Requirements
- Previous food and beverage experience in a senior leadership role required
- Minimum 5-7 years progressive experience in managing high volume F&B operations in a luxury hotel
- Computer literate in Microsoft Windows applications
- University/college degree in a related discipline
- Ability to work well under pressure in a fast-paced environment
- Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays
- Excellent communication and organizational skills
Job Qualifications
- Previous food and beverage experience in a senior leadership role required
- Minimum 5-7 years progressive experience in managing high volume F&B operations in a luxury hotel gained from working in global key cities
- Experience in a Forbes 5-star environment preferred but not essential
- Experience in a union environment preferred
- Computer literate in Microsoft Windows applications required
- University/college degree in a related discipline
- Strong interpersonal and problem-solving abilities
- Highly responsible and reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays
- Ability to work effectively with programs including Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware and Revina
- Excellent communication and organizational skills
- Entrepreneurial mindset with strong interpersonal and problem-solving abilities
Job Duties
- Inspire and drive innovative experiences and activations, menus and concepts, creating a destination of choice for both hotel and external guest
- Participate as a senior leader in hotel wide strategic decision
- Lead and manage the day-to-day operations of the food and beverage division ensuring all luxury service standards are followed
- Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profit
- Lead and support all food and beverage departments in the achievement of their financial and operational target
- Prepare annual budgets and administer in a fiscally responsible manner
- Implement effective control of food, beverage, labor and operating expenses throughout the F&B division
- Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
- Oversee the selection, training and development of all colleagues to ensure timely recruitment and career growth
- Work closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas
- Handle all guest complaints in the food and beverage division
- Monitor all F&B prices, establish benchmarks, analyze sales mix, and ensure optimal pricing strategy to drive profitability
- Coordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment
- Develop a high performing F&B leadership team and be invested in their growth
- Conduct daily F&B meeting to discuss VIP guests in house and arrival, F&B revenue updates, operational challenges and ways to improve
- Maintain a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate
- Follow department policies, procedures and service standard
- Follow all safety policies
- Other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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