Director of Food & Beverage

Pacific Hospitality Group is a distinguished hospitality company recognized for its unique owner/operator approach that emphasizes long-term value creation and sustainable growth. As a family-focused enterprise, Pacific Hospitality Group is deeply committed to enriching the lives of its investors, team members, and communities. They operate with a vision to provide memorable experiences while honoring strong ethical values and principles. The company's culture is built on guiding principles including integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, change, humility, respect, and fulfillment. These core values guide every aspect of their operations, ensuring a respectful, ethical, and customer-centered work environment that fosters growth and satisfaction for all stakeholders.

The role of Director of Food & Beverage at Pacific Hospitality Group represents a significant leadership opportunity within the exciting launch and ongoing operations of a brand-new, independent, full-service hotel named Denu Hotel & Spa. This position is critical in shaping the guest experience as well as building and nurturing high-performing teams dedicated to excellence in food and beverage services. The Director will spearhead both the strategic and operational facets of the food and beverage department, ensuring successful pre-opening, launch, and continuous performance of all related outlets and services.

The Director of Food & Beverage will lead the food and beverage division through the pre-opening and opening phases, overseeing concept execution, managing outlet readiness, establishing operating procedures, and staffing. This role requires partnering closely with ownership groups, hotel leadership, design teams, and external consultants to align operational strategies and standards from the ground up. The responsibilities include formulating and implementing standard operating procedures (SOPs), service standards, and comprehensive training programs to ensure the delivery of exemplary guest experiences.

Once operational, the Director will manage daily operations across all food and beverage outlets including restaurants, bars, lounges, in-room dining, banquets, catering, and pool/spa services. A focus on cultivating a robust leadership team within culinary, service, and beverage disciplines is essential to maintain high standards. Establishing a service culture rooted in hospitality, consistency, and elevated guest engagement is fundamental to the role, alongside ensuring compliance with health, safety, and labor regulations at local, state, and federal levels.

Financial stewardship is a pivotal part of the Director’s responsibilities, which includes ownership of departmental profit and loss statements (P&Ls), budgeting, forecasting, and cost control measures. Driving revenue through strategic menu development, pricing strategies, promotions, and experiential programming will be key to enhancing profitability and guest satisfaction. The Director will also collaborate closely with sales and marketing teams to optimize banquet, catering, and group business strategies that align with overall business objectives.

Ideal candidates for this role will possess a minimum of 7 to 10 years of progressive food and beverage leadership experience, particularly within full-service or luxury hotel settings. Experience leading at least one new hotel opening is highly valued, with a solid background in overseeing banquet and conference services operations. Demonstrated success in financial management, team development, and service culture cultivation is expected. Preference will be given to individuals with experience in independent or lifestyle hotels and those holding a bachelor’s degree in Hospitality Management or a related field.

The Director of Food & Beverage must exhibit an entrepreneurial mindset capable of establishing necessary structures without inhibiting creativity. Leadership qualities such as calm decisiveness, the ability to thrive in fast-paced high-expectation environments, collaborative spirit, acute attention to detail, and a guest-centric approach are essential. At Pacific Hospitality Group, equal employment opportunities are extended to all employees and applicants without discrimination based on any protected characteristics. This commitment underscores the company’s dedication to fostering an inclusive and equitable workplace.