Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Competitive compensation package
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
company-provided life insurance
Paid Time Off
Paid holidays
401k
Education Reimbursement
Employee assistance program
Wellness classes
Employee Discounts
Free Meals
Career growth opportunities
Job Description
Southall Farm and Inn is a premier destination located at the intersection of nature, fresh produce, and community. This unique resort offers guests an immersive experience where the beauty of the natural environment and carefully curated fresh foods come together to provide an exceptional hospitality offering. As a destination that prides itself on blending rustic charm with modern luxury, Southall Farm and Inn delivers unparalleled social events, corporate functions, and retreats. With a commitment to sustainability, quality, and guest satisfaction, the resort has earned a distinguished reputation in the hospitality industry. Southall Farm and Inn values diversity and inclusion in... Show More
Job Requirements
- 3-5 years of leadership experience in catering/event management
- excellent verbal and written communications, networking, and presentation skills in English
- excellent organizational skills and attention to detail
- demonstrated ability to manage complex tasks and prioritize competing demands in order to meet deadlines
- proficiency in Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint
- demonstrated ability with constructive, team-centric leadership skills
- excellent team skills including listening, coaching, guiding, flexible working, adaptability, collaboration, and facilitation
- excellent communication skills including listening, asking questions, building consensus, presenting, obtaining buy-in
- 4-year college degree preferred but combination of education and relevant position training and experience will be considered
- CMP certification preferred
Job Qualifications
- 3-5 years of leadership experience in catering/event management
- excellent verbal and written communications, networking, and presentation skills in English
- excellent organizational skills and attention to detail
- demonstrated ability to manage complex tasks and prioritize competing demands in order to meet deadlines
- proficiency in Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint
- demonstrated ability with constructive, team-centric leadership skills
- excellent team skills including listening, coaching, guiding, flexible working, adaptability, collaboration, and facilitation
- excellent communication skills including listening, asking questions, building consensus, presenting, obtaining buy-in
- 4-year college degree preferred but combination of education and relevant position training and experience will be considered
- CMP certification preferred
Job Duties
- Coordinate and oversee client functions to ensure customer satisfaction
- sell, manage, coordinate, and execute group assignments turned over by the Sales Department
- monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special offerings
- effectively communicate to all hotel departments the information necessary to successfully execute the group's needs while maintaining a good client relationship
- prepare correspondence to customers, internal booking reports and file maintenance
- participate in business review meetings, pre-convention meetings, training and other catering sales related meetings as required
- work with other departments within the hotel to provide quality service to customers
- attend community and social events and industry meetings
- develop and maintain knowledge of market trends, competition and customers
- prepare or delegate the preparation of function sheets and catering correspondence
- control the booking of all meeting space on property
- consult with involved team members regarding the preparation of special menus and special services required
- responsible for proper forecasting of banquet food and beverage sales and maintenance of function records with responsible accounting department personnel
- analyzes food pricing and catering service records to plan and determine necessary adjustments of prices, policies, services, etc
- arranges the necessary details for banquets, off site events and other special parties
- sets and negotiates terms pertaining to the sale of the hotel’s catering services with the guidance of the Director of Sales and Marketing
- lead, coach and hold event planning team and coordination accountable
- establish and maintain standards of operational excellence for reporting and data entry in sales and catering system usage
- cooperates with other department heads to see that the overall commitments of the hotel are fulfilled
- assists management in other matters as required
- works closely with the Director of Sales and Marketing in coordinating sales activities and all functions booked into the hotel
- due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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