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Dining Experience Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career Development

Job Description

Aramark is a global leader in food service, facilities, and uniform services. The company is dedicated to providing exceptional service that enriches and nourishes the lives of millions. With a presence in 15 countries, Aramark prides itself on fostering an inclusive and diverse workplace culture where employees are empowered to perform at their best and grow professionally. Known for its service-driven mission, Aramark emphasizes meaningful impact for employees, partners, communities, and the environment. The organization upholds equal opportunity employment policies and values every individual's contributions across all levels of operation.

The Dining Experience Director role at Aramark is a pivot... Show More

Job Requirements

  • Minimum of four years of relevant experience in food service operations
  • At least one to three years of leadership or management experience
  • Bachelor’s degree or equivalent professional experience required
  • Strong verbal and written communication skills
  • Demonstrated ability to build and maintain effective client and customer relationships
  • Commitment to delivering exceptional customer service in accordance with Aramark standards
  • Ability to collaborate across departments
  • Ability to lift, push, pull, or carry items weighing up to 50 pounds
  • Ability to stand for extended periods as required

Job Qualifications

  • Bachelor’s degree or equivalent professional experience
  • Minimum of four years of relevant experience in food service operations
  • One to three years of leadership or management experience
  • Proven background in food service management
  • Strong verbal and written communication skills
  • Demonstrated ability to build and maintain effective client and customer relationships
  • Commitment to delivering exceptional customer service
  • Ability to collaborate across departments
  • Ability to lift, push, pull, or carry items weighing up to 50 pounds
  • Ability to stand for extended periods

Job Duties

  • Provide leadership, direction, motivation, and development for teams, including recruiting, evaluating, training, coaching, and performance management
  • Ensure food service operations align with the established Executional Model
  • Support staff by establishing clear expectations and shared understanding of goals and execution strategies
  • Implement recognition programs that reward employee contributions and performance
  • Ensure consistent compliance with safety and sanitation standards across all operations
  • Identify client needs and effectively communicate operational enhancements and growth initiatives
  • Adopt and implement Aramark operational systems and best practices
  • Drive revenue growth while managing budgets, focusing on controlling food, beverage, and labor costs
  • Prepare and monitor profit and loss statements accurately and consistently
  • Achieve established food cost and labor performance targets
  • Allocate resources efficiently to maintain service quality within budget constraints
  • Execute and sustain labor planning and culinary initiatives
  • Create value through operational efficiency, cost control, and effective profit management
  • Maintain compliance with Operational Excellence standards, including food service delivery and labor utilization
  • Oversee activities related to food production, distribution, and service
  • Promote a safe and healthy environment
  • Ensure compliance with all policies, procedures, and regulations including safety, health, and labor laws
  • Develop and maintain systems for food procurement, receiving, storage, preparation, service, and menu planning
  • Prepare operational forecasts, analyze variances, and manage related accounting responsibilities
  • Monitor and enforce sanitation and safety standards
  • Lead staff in production management, merchandising, quality assurance, cost controls, labor oversight, and training programs
  • Recruit, hire, train, and retain front-line employees
  • Conduct inventory counts
  • Maintain accurate documentation per standards and regulations
  • Build and sustain strong client relationships
  • Participate in sales initiatives and contract discussions
  • Identify opportunities for new products and services
  • Oversee front-of-house dining operations
  • Develop and implement food service strategies aligned with client objectives and sustainability initiatives

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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